• December 10, 2019, 06:20:45 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Password update issues  (Read 3514 times)


  • Level 1 Member
  • *
  • Posts: 2
Password update issues
« on: August 27, 2015, 04:59:46 AM »

I recently changed the password for our DCS-825L camera, however I can't seem to change the password in the app.
I can log in using the new password and see the live view at https://au.mydlink.com/device#xxxxxxx
but neither my wife or I can get the password to update on our app.
We go into Camera Info and tap the pen next to 'Camera Password' and then type in the new password and hit enter. It looks like it has changed, but if I go back a screen to Settings and then select Camera Info again, the password remains unchanged from what it was previously.
I've tried restarting the device, restarting my phone (HTC One M8), uninstalling and reinstalling the app, but none of this has worked.
Can I please get some help on how to fix this issue.


  • Level 1 Member
  • *
  • Posts: 2
Re: Password update issues
« Reply #1 on: August 27, 2015, 05:54:52 AM »

Actually after playing around a bit more, it appears that I can't get any of the changes made in 'Setting' to save.
I've also tried removing the device and going through the setup cycle again, but I still have the same issue as before. I can see it on the website, but the app just gets the greyed out image of a circle with a diagonal line through it.


  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47973
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Password update issues
« Reply #2 on: January 13, 2016, 06:51:44 AM »

Any status on this?  ???
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting