• November 20, 2019, 06:04:00 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Intermittent video and audio  (Read 1381 times)


  • Level 1 Member
  • *
  • Posts: 2
Intermittent video and audio
« on: June 17, 2015, 08:49:57 PM »

Hi there, just got one of these 932L - RevB cameras and I've been scouring these forums to get everything set up properly. I've fixed everything except for this one problem that persists.

When I view the camera from the web page using the "java" configuration, everything is perfect! Smooth video, smooth audio, no distortions, etc.

When I view the camera through either playback of a recording, or from the "scheduling configuration" page, the video and audio are intermittent. It's as if its lagging, it keeps stopping and going, about twice per second. Video freezes, then plays, and this happens in about a second, and it happens every second. Same with the audio, cuts in and out. When I play back a recording of audio, it also sounds like chipmunk voice, very high pitched.

I have it set up with a wired connection, 10 feet from my router. On the latest 2.01b03 firmware.

Any insight is appreciated, and I apologize if this has been covered before, but I could not find any solutions after many different attempts at searching the forums/google.



  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47914
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Intermittent video and audio
« Reply #1 on: June 22, 2015, 07:31:48 AM »

Try setting a Static IP address ON the camera to an IP address outside the main host routers default IP address pool? i.e.
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting


  • Level 1 Member
  • *
  • Posts: 2
Re: Intermittent video and audio
« Reply #2 on: June 28, 2015, 11:04:23 AM »

Would you mind walking me through that? I tried setting a static IP address as you suggested, but I must have done it incorrectly. It did not let me connect to the camera any more after I did that. I have reverted it back to DHCP for now.

It would be a huge help if you could show me how. Thanks !