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Author Topic: mydlink Lite Crashing  (Read 2938 times)

cpurick

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mydlink Lite Crashing
« on: April 03, 2015, 01:34:42 PM »

More often than not, the app crashes 2-3 seconds after displaying the first selected camera on my Android (Sony Z3 Compact). Sometimes it stays up a little longer.

mydlink+ does the same thing.  These look like bugs -- good programmers should be able to prevent apps from totally crashing out like that even if something catastrophic fails. It's very frustrating restarting this app over and over in the hopes that it will stay up more than a couple of seconds.

I'm particularly concerned that these apps don't appear to get updated very often. I really hope you'll fix this problem sooner, rather than later.

I have 3.4.3 (Lite) and 3.4.2 (plus).
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FurryNutz

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Re: mydlink Lite Crashing
« Reply #1 on: April 05, 2015, 03:21:37 PM »

I don't have that Android phone however for iPhone the apps work so I can only presume it maybe something on the Android that could be causing the apps to fail. Try removing the app and re-installing the app. If this still fails, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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baldmatt1

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Re: mydlink Lite Crashing
« Reply #2 on: July 21, 2015, 08:22:05 PM »

I get the same problem with an LG G2 running CM11.  The mydlink lite app is generally usable but does crash a lot, especially when I've been in the app for more than a few minutes.
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FurryNutz

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Re: mydlink Lite Crashing
« Reply #3 on: July 22, 2015, 10:25:56 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

I get the same problem with an LG G2 running CM11.  The mydlink lite app is generally usable but does crash a lot, especially when I've been in the app for more than a few minutes.
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