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Author Topic: 505L not recognizing iPhone 5 as available connection  (Read 7803 times)

ksmnet

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505L not recognizing iPhone 5 as available connection
« on: February 24, 2015, 03:34:24 PM »

I just purchased a 505L.  I bought it as a router for my vehicle office.  I upgraded the FW to v1.03.  The device will not recognize my iPhone 5 as an available Internet connection.  Is this on purpose?  I have my reasons for wanting to use the Dlink Shareport as my wifi hotspot.  I just want it to recognize my phone as an available connection.  If it's not possible, the I have no need for the device.
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FurryNutz

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #1 on: February 25, 2015, 07:32:02 AM »

Link>Welcome!

  • What region are you located?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
>FW Update Process
  • Was the router working before any firmware updates?

Does the iPhone get an IP address from the 505L?
Reset the 505L and set it up in Router mode temporarily and see if the iPhone gets an IP address from the 505L...it should be able to get an IP address from the 505L in router mode. Then we can go from here...

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Ensure that different SSID names are used between each WiFi 2.4/5Ghz radios. Can be anything and not something that's already in use by any neighbouring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ksmnet

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #2 on: February 25, 2015, 10:23:05 AM »

Thank you, FurryNutz, for the reply.

Although, I don't know why it matters, I'm located in the North Central U.S.A.

Yes, my iPhone can get an IP address from the 505L.  I did a reset of the router, but still have the same issue.  I get the "Select a Wi-Fi Hotspot" menu, but my iPhone 5 does not show up in there.  I've tried it both in Repeater and Wi-Fi Hotspot modes.

Very disappointing.
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FurryNutz

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #3 on: February 25, 2015, 10:27:42 AM »

Can you set the wireless mode for single mode G and use 20Mhz channel with and WPA and TPIK only and test? Seems like the iPhone is getting an IP address in router mode however is not fully getting seated in HotSpot Mode...

What iOS version is the iPhone using?

Reason for asking region is so that we can ensure correct FW location support is all. Thank you for this info.

Any chance you have a different wireless device to test with to see if that device exhibits the same problem?
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ksmnet

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #4 on: February 25, 2015, 02:41:23 PM »

Running IOS 8.1.3 (latest version).  I can try the router at my home wi-fi hotspot.

I also have a DIR-506L that I am using at home.  I'll see if that one will pick up the iPhone connection.  I haven't tried that.

I will try your suggestions and see if anything good comes of it, but the iPhone 5 is supposed to be 5 mhz from what I understand.  I never did switch the 505L to Router mode, just left it in Wi-Fi hotspot mode, and was able to pick up the IP address on the iPhone. 
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FurryNutz

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #5 on: February 26, 2015, 06:54:17 AM »

Do you mean 5Ghz? Yes the 5 is supporting of 5ghz if thats what you mean, however the 500 series routers are only 2.4Ghz...
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ksmnet

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #6 on: February 26, 2015, 02:31:01 PM »

Yeah, I meant 5 Ghz.  Anyway, the iPhone 5 is b/g/n architecture. 

I just spent about an hour with Dlink tech support.  I updated the FW on my 506L, and it will see my iPhone (in fact, I'm using it right now via my 506L).  However, the 505L just will not see the iPhone.  The tech guy could not find anything that said it is supposed to see the iPhone.

I guess I'll have to return the 505L, and just get another 506L.

I appreciate your help, though.
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FurryNutz

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #7 on: February 26, 2015, 03:58:42 PM »

I can only presume either the 505 is faulty or the FW is incompatible with the iPhone and just hasn't been updated. If the 506L works and the 505 doesn't, then a return would be best. I'll forward this to D-Link for higher up review.

Good Luck.
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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

ksmnet

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #8 on: March 01, 2015, 06:51:02 AM »

Yep, I'm returning the 505L.  It would have been nice if it had worked.  It is a bit more compact for my vehicle than the 506L.  I've tried setting up to use my printer via my iPhone wi-fi, but when I connect my laptop that way, the printing is super slow.  That's why I wanted to use the 505L.
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FurryNutz

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Re: 505L not recognizing iPhone 5 as available connection
« Reply #9 on: March 01, 2015, 07:50:50 PM »

I'll forward this to D-Link. Possible incompatibility between teh FW and new iOS devices.
Glad the 506L works.

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Cable: 1Gb/50Mb>NetGear CAX80>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.