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Author Topic: DCS-5020L - Video Stream Lost Error  (Read 15534 times)

Pbburke2

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DCS-5020L - Video Stream Lost Error
« on: February 09, 2015, 06:09:54 AM »

I started having the same problem right after the camera firmware update????   

Clink need help, this is not a router problem!!!!
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Pbburke2

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Re: DCS-5020L - Video Stream Lost Error
« Reply #1 on: February 09, 2015, 06:17:27 AM »

Guys I only get this error using Mydlink +. Not with the Mydlink view app.
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Pbburke2

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Re: DCS-5020L - Video Stream Lost Error
« Reply #2 on: February 09, 2015, 06:19:25 AM »

Sorry also just realized I only get it I'd I connect to camera as a remote camera but no problem I'd I connect with camera as a local camera using same app session.
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FurryNutz

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Re: DCS-5020L - Video Stream Lost Error
« Reply #3 on: February 09, 2015, 07:36:16 AM »

What model D-Link camera and router do you have?

I started having the same problem right after the camera firmware update????   

Clink need help, this is not a router problem!!!!
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Pbburke2

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Re: DCS-5020L - Video Stream Lost Error
« Reply #4 on: February 09, 2015, 10:30:15 AM »

I have a 5020L camera.  Not a Dlink router.  I've had no problems for months just started happening
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JavaLawyer

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Re: DCS-5020L - Video Stream Lost Error
« Reply #5 on: February 09, 2015, 10:59:48 AM »

I have a 5020L camera.  Not a Dlink router.  I've had no problems for months just started happening

What firmware version is on your DCS-5020L?
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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peter3629

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Re: DCS-5020L - Video Stream Lost Error
« Reply #6 on: February 09, 2015, 01:23:25 PM »

I have the same problem today. When using mydlink lite on my cell phone the video stream lost error pops up. When viewing on my laptop it just keeps on loading and no live view shown. I have updated to the latest firmware and Java 8. Tried both Chrome and Firefox and both failed. The camera was set to daytime only and now it has changed to nighttime with an exclamation mark included in the icon which should show only the moon and the star. I cannot reset it to daytime. I have three 5020 connecting to the same network and only 1 is having this problem. Wondering why? I have a 5010 and it is having exactly the same problem.
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JavaLawyer

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Re: DCS-5020L - Video Stream Lost Error
« Reply #7 on: February 09, 2015, 01:28:09 PM »

I have the same problem today. When using mydlink lite on my cell phone the video stream lost error pops up. When viewing on my laptop it just keeps on loading and no live view shown. I have updated to the latest firmware and Java 8. Tried both Chrome and Firefox and both failed. The camera was set to daytime only and now it has changed to nighttime with an exclamation mark included in the icon which should show only the moon and the star. I cannot reset it to daytime. I have three 5020 connecting to the same network and only 1 is having this problem. Wondering why? I have a 5010 and it is having exactly the same problem.

What firmware are you using? FW version 1.05 was recently released (a few days ago) for the DCS-5010L/5020L.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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JavaLawyer

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Re: DCS-5020L - Video Stream Lost Error
« Reply #8 on: February 09, 2015, 01:35:05 PM »

As a follow-up to my last reply, if you did recently update your FW, you can roll back to an earlier version and see if that corrects the problem.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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peter3629

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Re: DCS-5020L - Video Stream Lost Error
« Reply #9 on: February 09, 2015, 01:50:19 PM »

I have already updated both models to v1.05. By rolling back to an earlier version it may have problem with Java 8 again. I will try.
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JavaLawyer

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Re: DCS-5020L - Video Stream Lost Error
« Reply #10 on: February 09, 2015, 01:53:13 PM »

Given the proximity in time between the upgrade and your issues, I think it's worth testing as a possible cause. Please post back!
As an FYI, I'm using v1.05 with my DCS-5020L and haven't encountered any issues yet.  :-\
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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peter3629

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Re: DCS-5020L - Video Stream Lost Error
« Reply #11 on: February 11, 2015, 06:49:24 AM »

Problems solved. My initial upgrading was done via wifi over my cell phone at home. I did the firmware upgrading again using wired connection. Now everything is working well.
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JavaLawyer

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Re: DCS-5020L - Video Stream Lost Error
« Reply #12 on: February 11, 2015, 10:33:15 AM »

Problems solved. My initial upgrading was done via wifi over my cell phone at home. I did the firmware upgrading again using wired connection. Now everything is working well.

I'm glad everything worked out. Performing FW upgrades via a wired connection is always preferable.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

peter3629

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Re: DCS-5020L - Video Stream Lost Error
« Reply #13 on: February 11, 2015, 02:03:51 PM »

Thanks. I will keep this in mind for future upgradings.
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Fyrewerx

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Re: DCS-5020L - Video Stream Lost Error
« Reply #14 on: February 11, 2015, 02:15:13 PM »

I have four 5010L cameras that I just updated today via wired, and two will not connect via mydlink LITE on the iPhone. When I remounted them (via wireless) they did stream for a few seconds, then all show the error others have stated.  It should be noted that all four were working very reliably with FW 1.03. Unfortunately, they didn't work with the PC due to Java 8.  I also just noticed they don't appear on mydlink (online), nor show up on my DNR-202L recorder. They do work OK via connecting through a browser via IP address.
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