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Author Topic: Cant create groups!  (Read 1443 times)


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Cant create groups!
« on: January 27, 2015, 09:10:32 PM »

Have DSR-250N A1 fw 1.09B46_WW
There is no ability to create groups through the web administration interface. Is this a bug?
According to the manual it should be there:
Setup->internal users data-Groups

I get the screen but there are NO groups displayed (not even the default ones) and NO buttons (add, edit, delete).
Has anyone else seen this?
How do I create groups on this device without the buttons?



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    • Router Troubleshooting
Re: Cant create groups!
« Reply #1 on: January 28, 2015, 09:08:35 AM »


  • What region are you located?

PC Web Browser Configurations
What browser are you using?
Try Opera or FF? If IE 8, 9, 10 or 11, set compatibility mode and test again.
Disable any security browser Add-ons like No Script and Ad-Block or configure them to allow All Pages when connected to the router.
Clear all browser caches.
Be sure to log into the Admin account on the router.
Try turning off these features in Chrome:
Top right corner, little bars for options > Settings > Settings (on left) > Show advanced settings.
Uncheck these:
Use a web service to help resolve navigation errors
Use a prediction service to help complete searches and URLs typed in the address bar
Predict network actions to improve page load performance
Enable phishing and malware protection
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