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Author Topic: DIR-820L Router: Blocking VPN How Do I Fix?  (Read 4450 times)

prime99

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  • Hello I own a D-Link AC1000 DIR-820L Router
DIR-820L Router: Blocking VPN How Do I Fix?
« on: January 20, 2015, 08:01:50 AM »

Hello  :)

MY DIR-820L Router is Blocking VPN. How Do I Fix? ???

I have just started to delve into the world of Internet Privacy, VPN and Proxies.  I set up my VPN with OPEN VPN GUI and an account, and then tested it.  With the router connected the attempt to log into VPN stalls.  However I have plugged my pc directly into my modem and was able to connect my VPN.  This tells me the Router is blocking VPN. First I wan to keep my regular internet connection and be able to turn VPN on and off.

I have been looking online and found some information, but nothing specific to the DIR-820L.  I somebody could point me to a simple webpage that would be great. Or a step by step explanation would b great too. I'm not a techie or a hacker so please keep it simple.  :)

Thanks, Prime.    ;)

Additional Information

My System Specifics:


1) Router DLink DIR-820L
2) Hardware Version A1
3) Firmware Version 1.05
4) Region Ontario Canada
5) Vista PC wired to Router then Modem
6) ISP Service Cogeco Cable
7) Modem: RCA DCM425

8  "Is ISP Modem/Service using Dynamic or Static WAN IP addressing?" Unknown
9) "What ISP Modem service link speeds UP and Down do you have?" D/l 750 kp/s (approx) U/l (not sure but slower than d/l)
10) "Check cable between Modem and Router, swap out to be sure." Not had a problem with cables (will check later)
11) "Check ISP MTU requirements" Did a cmd ping taste 1472 highest w/out fragment 1472+28 = 1500 [cable]
« Last Edit: January 20, 2015, 09:05:20 AM by prime99 »
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FurryNutz

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Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #1 on: January 20, 2015, 08:15:01 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values

Basic VPN Troubleshooting and Suggestions and http://forums.dlink.com/index.php?topic=56861.0
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting

prime99

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  • Posts: 5
  • Hello I own a D-Link AC1000 DIR-820L Router
Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #2 on: January 20, 2015, 09:07:20 AM »


My System Specifics:

1) Router DLink DIR-820L
2) Hardware Version A1
3) Firmware Version 1.05
4) Region Ontario Canada
5) Vista PC wired to Router then Modem
6) ISP Service Cogeco Cable
7) Modem: RCA DCM425


"Is ISP Modem/Service using Dynamic or Static WAN IP addressing?" Unknown
"What ISP Modem service link speeds UP and Down do you have?" D/l 750 kp/s (approx) U/l (not sure but slower than d/l)
"Check cable between Modem and Router, swap out to be sure." Not had a problem with cables (will check later)
"Check ISP MTU requirements" Did a cmd ping taste 1472 highest w/out fragment 1472+28 = 1500 [cable]

Reading over the linked pages now.


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FurryNutz

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Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #3 on: January 20, 2015, 09:21:05 AM »

Just curious, did the router come with v1.05 or did you upgrade it recently?
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting

prime99

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  • Hello I own a D-Link AC1000 DIR-820L Router
Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #4 on: January 20, 2015, 09:27:40 AM »

I upgraded my router firmware a few days ago to Firmware 1.05
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FurryNutz

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Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #5 on: January 20, 2015, 09:48:26 AM »

Did you start VPN configurations before or after loading FW?
 
Also did you happen to perform a factory reset before and after upgrading FW?
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting

prime99

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  • Posts: 5
  • Hello I own a D-Link AC1000 DIR-820L Router
Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #6 on: January 20, 2015, 09:57:03 AM »

         
           Did you start VPN configurations before or after loading FW?
 
           Also did you happen to perform a factory reset before and after upgrading FW?
           

I upgraded Firmware to 1.05 First and then began to look into VPN configurations and installed OPENVPN.
I did not perform a factory reset before or after upgrading to Firmware 1.05.

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FurryNutz

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Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #7 on: January 20, 2015, 10:02:10 AM »

« Last Edit: January 20, 2015, 11:08:30 AM by FurryNutz »
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting

prime99

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  • Hello I own a D-Link AC1000 DIR-820L Router
Re: DIR-820L Router: Blocking VPN How Do I Fix?
« Reply #8 on: January 23, 2015, 11:25:00 AM »



Thanks for responding to my posts.  I started to check other VPN free services and found a university based service and got this one to work.  The problem had nothing to do with my DLink Router but was due to conflicting internet connections that were both trying to access the internet at same time, and thus blocking each other leading to internet hanging.  Thought I should let you know.  Thanks for all your help and your detailed responses, they helped me eliminate the router and figure out the problem.

 ::)
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FurryNutz

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Re: DIR-820L Router: Blocking VPN How Do I Fix? (RESOLVED)
« Reply #9 on: January 23, 2015, 11:27:51 AM »

Thank you for the feed back and information. Glad you got it working and the router is working too.

Enjoy.  ;)
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Cable:100mb/3Mb>Motorola SB6183>DIR-880L>HP 24pt Gb Switch. 3xDGL-4500s,DIR-857,835,827,815,890L,880L,868L,865L,836L,826L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L and a Boxee.
Go Here>Router Troubleshooting