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Author Topic: Can't access DNS-320L from outside my home network.  (Read 13975 times)

scs3drg

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Re: Can't access DNS-320L from outside my home network.
« Reply #15 on: September 16, 2015, 11:49:04 AM »

HELP - just bought a 320L and have had this problem from Day 1. Disappointed its not working.
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FurryNutz

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Re: Can't access DNS-320L from outside my home network.
« Reply #16 on: September 16, 2015, 11:50:42 AM »

Link>Welcome!

  • What Hardware version is your DNS? Look at the sticker behind or under the device.
  • Link>What Firmware version is currently loaded? Found on the DNSs web page under status.
  • What region are you located?

What Mfr and model is the main host router?
Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?

HELP - just bought a 320L and have had this problem from Day 1. Disappointed its not working.
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philphil61

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Re: Can't access DNS-320L from outside my home network.
« Reply #17 on: September 16, 2015, 03:21:13 PM »

HELP - just bought a 320L and have had this problem from Day 1. Disappointed its not working.

Use the mydlink apps or the mydlink web access - you need to register (free) and link your 320L to the account

That is the easiest way - allowing others access is a bit more problematic
If just access to your files - the easiest option is to give them the account details (email/password) but that could in turn cause security issues - you could set user account (with folder restrictions) on the web gui but I don't think it's easy to access.

What I have tested so far that works is install QuiXplorer addon then on the other PC/laptop - sign into mydlink web access and click "My Files" - if I remember correctly it should give a web IP address then/web/*******  change the web address to (hopefully) "ip address/QuiXplorer/index2.php?action=login&order=name&srt=yes"  and it should automatically go to login page of QuiXplorer

If it's just media files you want to share, I've seen it working but I have not been able to get it working myself  Kodi and Emby.  Emby allows sharing online of media database/files

HTH

If I haven't completely answered your question or you need further advice - don't be afraid to ask. 
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FurryNutz

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Re: Can't access DNS-320L from outside my home network.
« Reply #18 on: September 16, 2015, 04:40:27 PM »

Hope he's got a single NAT system.  ???
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rezz

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Re: Can't access DNS-320L from outside my home network.
« Reply #19 on: September 30, 2015, 02:16:32 AM »

Same message for DNS327L after upgrade to newest FW.
D-LINK mobile apps are so poor but their 'promo' is so strong everywhere.
Im disappointed with quality.
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FurryNutz

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Re: Can't access DNS-320L from outside my home network.
« Reply #20 on: September 30, 2015, 07:42:44 AM »

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email or FB> https://www.facebook.com/mydlink?fref=ts.
Let us know how it goes please.

Same message for DNS327L after upgrade to newest FW.
D-LINK mobile apps are so poor but their 'promo' is so strong everywhere.
Im disappointed with quality.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

rezz

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Re: Can't access DNS-320L from outside my home network.
« Reply #21 on: October 23, 2015, 09:02:04 AM »

Hello, small update from my side.

I registered NAS officially on dlink support side & opened ticket with this failure.
They responded quickly that this issue is already known & team is working on NEW firmware which is currently under tests
and will be available around 30.OCT.2015.

I hope It will solve our issues.  :D
Im running NAS version 1.05, which is for me better than 1.04 but without mobile access  >:(

bye
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FurryNutz

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Re: Can't access DNS-320L from outside my home network.
« Reply #22 on: October 23, 2015, 09:17:31 AM »

Keep us posted. Hope the new FW fixes this when it gets posted.  ;)
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scs3drg

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Re: Can't access DNS-320L from outside my home network.
« Reply #23 on: December 22, 2015, 07:17:50 AM »

Been following this thread for some time now. Here we are in December with no updated firmware. I've raised another ticket with Dlink, will let you guys now if there's any progress with resolving the problem.
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philphil61

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Re: Can't access DNS-320L from outside my home network.
« Reply #24 on: December 22, 2015, 09:10:58 AM »

Been following this thread for some time now. Here we are in December with no updated firmware. I've raised another ticket with Dlink, will let you guys now if there's any progress with resolving the problem.
Hi scs3drg
What firmware version do you have on 320L?
What mobile OS are you using? 
And if mobile OS is Android - what version Android and what mydlink apps do you have installed?

In all honesty I believe the DLink NAS devices are poor when it comes to external access - if I review/answer questions regarding DLink NAS devices I make this point clear and only advise purchase if you only seek LAN capabilities.
That said when 320L is installed and mydlink account setup and linked to the 320L - using mydlink Access with mydlink lite I can "access" (and I use the term lightly) my media.

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FurryNutz

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Re: Can't access DNS-320L from outside my home network.
« Reply #25 on: May 25, 2016, 07:07:09 AM »

This problem resolved?  ???
There is v1.07 FW available now:
http://forums.dlink.com/index.php?topic=64756.0

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