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Author Topic: Not seen on network  (Read 4801 times)

pdf501

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Not seen on network
« on: November 03, 2014, 08:58:25 AM »

Hi everyone,
I have 2 DPR-1061 print servers which are not seen on the network and the LAN LED is not on.
I have followed the instructions on how to set it up but no joy.

We do have a older one works so I know it should work on our network
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FurryNutz

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Re: Not seen on network
« Reply #1 on: November 03, 2014, 09:09:01 AM »

Are the power adapters working? Check the power plugs for correct voltages.

Have you performed a reset with the button?
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pdf501

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Re: Not seen on network
« Reply #2 on: November 04, 2014, 02:37:13 AM »

I have the correct adapters and done a re-set.
As soon as i connect to the network and connect power the unit goes and does its self test but then the network LED goes out and it is not seen on the network.
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FurryNutz

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Re: Not seen on network
« Reply #3 on: November 04, 2014, 08:56:50 AM »

Swap out LAN cables and try these on a different router or switch?

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pdf501

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Re: Not seen on network
« Reply #4 on: November 06, 2014, 02:55:56 AM »

I have checked the cables and that has not made no difference.
I have noticed one thing. When I have used the D-Link PS-Link software to set it up manually it says the IP address is 192.168.0.10 (DHCP failure) while the print server that is working says 192.168.16.46 (DHCP). I have tried to set it to the same as the working one but it keeps re-setting to the 192.168.0.10 IP address when I use DHCP and not letting me keep 192.168.16.xx.
I'm guessing this is the reason why its not seen on the network but can work out how to get it to keep the setting I want
Hope this makes sense.
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FurryNutz

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Re: Not seen on network
« Reply #5 on: November 06, 2014, 07:50:02 AM »

Sounds like you need to connect to the same IP address pool as the 0.10 first, then configure it for .16.47.
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pdf501

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Re: Not seen on network
« Reply #6 on: November 12, 2014, 04:58:18 AM »

Sorry for the late response.
That has helped me resolve the issue, thanks for your help
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FurryNutz

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Re: Not seen on network (RESOLVED)
« Reply #7 on: November 12, 2014, 09:38:40 AM »

Glad it worked. Enjoy.  ;)
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