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Author Topic: Problem with speed  (Read 1853 times)

Salkin9510

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Problem with speed
« on: September 08, 2014, 07:53:40 AM »

Hey everyone

I have bought the D-link dir-865L Router and I have succesfully set it up and it worked fine, but it wasn't sending out enough signal. If i plug an Lan cable in our modem it will have and 90Mbit/75Mbit connection but when i plug the lan cable in the router it will show a 30Mbit/25Mbit connection at it highest, and I want it to send all the connection out instead of only 1/3 of it.
Any help please?
Sorry for my bad english btw.
-Niklas
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FurryNutz

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    • Router Troubleshooting
Re: Problem with speed
« Reply #1 on: September 08, 2014, 07:59:56 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Salkin9510

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  • Posts: 2
Re: Problem with speed
« Reply #2 on: September 08, 2014, 09:04:34 AM »

My H/W is A1 and F/W is 1.3 and it says the same on the status page. I am from Europe and i am wireless connected to the router.
I don't know about my ISP is cable or DSL?
I can't find the modem Mfr. or #
it is using a dynamic Ip adress
I don't understand the last step?
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FurryNutz

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    • Router Troubleshooting
Re: Problem with speed
« Reply #3 on: September 08, 2014, 09:09:07 AM »

  • If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
    Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on Router

There is newer FW available however you need to contact your ISP and ask for modem model and connection type as suggested and information given before proceeding.

I recommend that you phone contact your regional D-Link support office and ask for help and information regarding the DIR865L. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting