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Author Topic: Unable to access when in 3G/4G  (Read 11940 times)

staifer

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Unable to access when in 3G/4G
« on: August 29, 2014, 07:14:11 AM »

My DIR-506L is working just fine in regards to 3G/4G dongle and access to internet through wifi. But I'm unable to access the internet and the router itself through Ethernet port.

Checking the logs I got this specific line:

 commander: Ethernet port configuration: Configured as WAN

Is it possible to have the Ethernet port as a LAN, routed to internet like the wifi interface?

Mine is DIR-506L; H/W: A2; F/W: 2.14;
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FurryNutz

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Re: Unable to access when in 3G/4G
« Reply #1 on: August 29, 2014, 07:23:33 AM »

Link>Welcome!


  • What region are you located?

Not sure about this...You may want to look at the user manual to see if this maybe possible, if not, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.
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staifer

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Re: Unable to access when in 3G/4G
« Reply #2 on: August 29, 2014, 07:29:03 AM »

Link>Welcome!


  • What region are you located?

Not sure about this...You may want to look at the user manual to see if this maybe possible, if not, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

My region is Brazil. I have done all those steps, none it was helpful. I tried many configuration as possible even those not clearly explained in the user manual.
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FurryNutz

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Re: Unable to access when in 3G/4G
« Reply #3 on: August 29, 2014, 07:34:32 AM »

I would phone contact your regional support office and ask about this specific configuration. This maybe something that is not supported on this model router when in this mode.

Let us know what they say...
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staifer

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Re: Unable to access when in 3G/4G
« Reply #4 on: August 29, 2014, 07:50:55 AM »

I would phone contact your regional support office and ask about this specific configuration. This maybe something that is not supported on this model router when in this mode.

Let us know what they say...

They said they can only ensure the working of the product by using the DWM-157 (HW:B1) or DWM-156 HW:A6 3g/4g dondles. They also said that the DIR-506L doesn't work with my dondle ZTE MF190.

Not an accurately support provided as I bought the product by checking the compatibility on the own D-Link provided doc http://www.dlink.com/-/media/Consumer_Products/DIR/DIR%20506L/Additional%20Downloads/DIR_506L_modem_card_supporting_list_20130429.pdf . And also the information provided by them wasn't in regards the issue.

So. Complain about the regional support isn't my goal. I just want to know if I am missing something on setup or in the last case notify about this issue.
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FurryNutz

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Re: Unable to access when in 3G/4G
« Reply #5 on: August 29, 2014, 08:14:20 AM »

I'll have my contact here have a review of this and see if there is any information that can be provided.

Please be patient.
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staifer

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Re: Unable to access when in 3G/4G
« Reply #6 on: August 29, 2014, 09:55:05 AM »

I'll have my contact here have a review of this and see if there is any information that can be provided.

Please be patient.


Thank you very much.
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staifer

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Re: Unable to access when in 3G/4G
« Reply #7 on: September 01, 2014, 06:22:21 AM »

Arrrh. My regional support insist about the modem itself, telling they don't have a list of supported modems and so ever.

There is no option for prompt or shell. If I could I would get into an advanced approach.

Sorry, I got nervous cus how the support here have dealt with me, like I am dumb person. Maybe I am.  :-\
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Kakashi::.

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Re: Unable to access when in 3G/4G
« Reply #8 on: September 02, 2014, 04:08:18 PM »

My DIR-506L is working just fine in regards to 3G/4G dongle and access to internet through wifi. But I'm unable to access the internet and the router itself through Ethernet port.

Checking the logs I got this specific line:

 commander: Ethernet port configuration: Configured as WAN

Is it possible to have the Ethernet port as a LAN, routed to internet like the wifi interface?

Mine is DIR-506L; H/W: A2; F/W: 2.14;

Staifer,

The DIR-506L does not supports the Ethernet port flip to LAN port. That is a WAN port and that's all there is to it...

Now, regarding the support for your modem ZTE MF190, if the network is a WCDMA/HSPA type it should work, I'm looking to see if there is a way to make it clear with the local support in your region. It may take some time.
We support this mobile router model for US customers, unfortunately dongle support is not defined by modem model only, it must also include the service network type. I may be able to get more information regarding it's support for this specific model, so stay tuned.
 
« Last Edit: September 02, 2014, 04:17:44 PM by Kakashi::. »
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FurryNutz

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Re: Unable to access when in 3G/4G
« Reply #9 on: September 02, 2014, 04:16:24 PM »

Thank you.  ;)
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staifer

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Re: Unable to access when in 3G/4G
« Reply #10 on: September 17, 2014, 07:38:32 AM »

My DIR-506L is working just fine in regards to 3G/4G dongle and access to internet through wifi. But I'm unable to access the internet and the router itself through Ethernet port.

Checking the logs I got this specific line:

 commander: Ethernet port configuration: Configured as WAN

Is it possible to have the Ethernet port as a LAN, routed to internet like the wifi interface?

Mine is DIR-506L; H/W: A2; F/W: 2.14;

Staifer,

The DIR-506L does not supports the Ethernet port flip to LAN port. That is a WAN port and that's all there is to it...

Now, regarding the support for your modem ZTE MF190, if the network is a WCDMA/HSPA type it should work, I'm looking to see if there is a way to make it clear with the local support in your region. It may take some time.
We support this mobile router model for US customers, unfortunately dongle support is not defined by modem model only, it must also include the service network type. I may be able to get more information regarding it's support for this specific model, so stay tuned.

Thank you for the support.

Let imagine that I need to provide Internet to a TV that doesn't have wifi support, but it has an Ethernet port for that. May we have an improvement regarding the LAN feature in a near future? Today I need a router client connected wirelessy to DIR-506L just for that.
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FurryNutz

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Re: Unable to access when in 3G/4G
« Reply #11 on: September 17, 2014, 07:53:04 AM »

If your using the 506L as your main host router, maybe connecting a DAP-1360 or 1522 in bridge mode would be a suggested solution to review. You can connect any LAN wired device to the DAP in bridge mode.
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