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Author Topic: need to add a DCS-930L cam to my MyDlink.com account  (Read 3241 times)

2k05gt

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need to add a DCS-930L cam to my MyDlink.com account
« on: June 26, 2014, 12:56:51 PM »

When I installed the camera a few days ago it never setup a mydlink account.
After a day of trying to figure out how to get a mydlink account registered I am trying to
Waste a second day of my vacation trying to add the cammeras to my account.

One would think that if I have access to the cameras via it's own http web software that I should be
Able to add the cameras to mydlink accou t using the dlink id number but nope so far I have all these cameras
And no way so see the live video on my android devices. Because they dont support java or activex so what do I do?

I dont have access to the camera's to add them from the setup program.. because I am now away on vacation...

This was not as easy as the ads touted.
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FurryNutz

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Re: need to add a DCS-930L cam to my MyDlink.com account
« Reply #1 on: June 26, 2014, 01:18:36 PM »

Did you set up a mydlink.com account first using a PC, then go in and register the camera using the camera setup SW to attach to the mdl account?
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2k05gt

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Re: need to add a DCS-930L cam to my MyDlink.com account
« Reply #2 on: June 27, 2014, 11:22:52 AM »

No it never gave me the option to setup the account during the pc setup. It setup the web access only. I had to setup mydlink.com account using my android tablet app. Nowhere else would it let me creat my account.

I even reinstalled the camera using the update software I downloaded from their website and not  once did it eve rsay to
Setup mydlink.com account
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FurryNutz

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Re: need to add a DCS-930L cam to my MyDlink.com account
« Reply #3 on: June 27, 2014, 11:30:55 AM »

You need to set up the mydlink.com account first using a PC and web browser. Then once you have it fully setup and activated. Use the user name and PW and the setup SW for the camera should ask you if you have a mydlink.com account and then you can input the user name and pw.
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2k05gt

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Re: need to add a DCS-930L cam to my MyDlink.com account
« Reply #4 on: June 27, 2014, 02:05:34 PM »

So even though I have the mydlink id number you cant add camera
And the 4 cams I got are usless until I get back home... this sucks
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FurryNutz

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Re: need to add a DCS-930L cam to my MyDlink.com account
« Reply #5 on: June 27, 2014, 07:07:52 PM »

If you need more help, I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
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2k05gt

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Re: need to add a DCS-930L cam to my MyDlink.com account
« Reply #6 on: June 28, 2014, 10:21:21 AM »

I could never find the support phone number and I sent 2 emails on wednesday and never got a response just the conformation email
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