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Author Topic: Viewing video on mydlink.com website with camera set to a Static IP address  (Read 3316 times)

Nick-NYM

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  • Posts: 5

I have a DCS-933L camera and can view it on mydlink.com website when the camera is set to DCHP connection.

As the address has changed on occasion I set the camera to Static IP as follows:

IP Address 192.168.2.102 (an address above the reserved IP address pool range for DHCP)
Subnet Mask 255.255.255.0
Default Gateway 192.168.2.1 (My Belkin router address).

Accessing the camera locally on IE by address 192.168.2.102 works fine - no problems.

However, the camera can not be viewed on mydlink.com website - I don't get a green checkmark next to the camera - I get a red cross.

What have I missed in the set up ?

Should it be posible to view the camera on mydlink.com web site when it has been set to a static address ?

Any advice on what settings to alter and/or set would be appreciated.
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ReverendTed

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I'm not entirely sure how it works, but I believe the website uses a "Dynamic DNS"-like feature where the camera reports its location to the website.  I'm not certain how quickly it updates when the IP is changed, though.

Did you set the static IP in your router settings, or in the camera settings?
For mine, the camera settings have it as DHCP, but it's assigned a static IP in the router settings.
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JavaLawyer

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    • FoundFootageCritic

Did you set the static IP in your router settings, or in the camera settings?
For mine, the camera settings have it as DHCP, but it's assigned a static IP in the router settings.

A static IP address can only be configured on the client device connected to the router, while a reserved IP address is configured through the host router. A router cannot establish a static IP address for a connected device.

DCS Network Cameras - Should I Use DHCP, Static IP, or Reserved IP Address?
« Last Edit: March 19, 2014, 04:40:24 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

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  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

I have a DCS-933L camera and can view it on mydlink.com website when the camera is set to DCHP connection.

As the address has changed on occasion I set the camera to Static IP as follows:

IP Address 192.168.2.102 (an address above the reserved IP address pool range for DHCP)
Subnet Mask 255.255.255.0
Default Gateway 192.168.2.1 (My Belkin router address).

Accessing the camera locally on IE by address 192.168.2.102 works fine - no problems.

However, the camera can not be viewed on mydlink.com website - I don't get a green checkmark next to the camera - I get a red cross.

What have I missed in the set up ?

Should it be posible to view the camera on mydlink.com web site when it has been set to a static address ?

Any advice on what settings to alter and/or set would be appreciated.


Try reserving an IP address in your router web UI that's within the router's allocated DHCP IP address range. Also, leave the network settings in the DCS-932L in DHCP and let the router manage the IP addressing.

Please see the following FAQ for some definitions and examples: DCS Network Cameras - Should I Use DHCP, Static IP, or Reserved IP Address?
« Last Edit: March 19, 2014, 04:57:24 AM by JavaLawyer »
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC