• January 26, 2021, 04:53:31 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: mydlink.com cannot connect to my camera  (Read 2840 times)


  • Level 1 Member
  • *
  • Posts: 2
mydlink.com cannot connect to my camera
« on: February 26, 2014, 09:49:07 AM »

I just installed a DCS-5222LB1 camera on my home network. I have an airport extreme router using a Comcast internet connection. When I log into mydlink.com I can see my camera listed. When I try to view the camera it comes up with a message about not being able to connect.

Do I need to enable something in my router to make it work?

My workstation is a windows 7, I have tried firefox, chrome and internet explorer. I have a 64 bit and a 32 bit machine, all with the same results. The camera has full access outbound of my home network.

While on my network I am able to log directly into the ip address of the camera and everything works great.

Your help would be wonderful!


  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: mydlink.com cannot connect to my camera
« Reply #1 on: March 04, 2014, 05:27:22 AM »

Were you able to successfully register the DCS-5222L with mydlink? Does the camera show up with a green check next to it when you log into mydlink?
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC