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Author Topic: My 942L doesn't send email  (Read 23294 times)

GreenBay42

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Re: My 942L doesn't send email
« Reply #45 on: January 29, 2018, 07:05:46 AM »

I've tried all the recommendations you both have sent me, it's something either very little, or since one day in January, DLink has made some change to affect the cameras to take snapshots. Both cameras at once is very suspicious, and same day......

The mydlink team has been working on the back-end the last 2 months getting ready for the new mydlink app/cloud recording launch so maybe certain functions were affected.

I will get a 942L and test this today.
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GreenBay42

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Re: My 942L doesn't send email
« Reply #46 on: January 29, 2018, 10:11:31 AM »

I reset my 942L back to factory default settings. Installed it. I have RevA3 with latest firmware.

You MUST do this first for the "sender" account --> http://support.dlink.com/FAQView.aspx?f=EtsWnye%2f5hsweBlN5IYO0A%3d%3d

Here are my email settings in the camera that worked:

Go to Setup > Snapshot

Checked snapshot. Selected TRIGGER BY = motion

Target: Email

Recipient email = where you want it to go (any email address)
SMTP Mail Server = smtp.gmail.com
Port = 465
Username = your email address WITHOUT the @gmail.com
Password = your gmail password
Sender Email Address = I used same account - include @gmail.com
Send next email = 30 seconds
Use SSL-TLS = SSL-TLS

Click Save Settings.

I waved my hand in front of the camera and received pics of my hand in my gmail account.

« Last Edit: January 29, 2018, 10:17:51 AM by GreenBay42 »
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GreenBay42

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Re: My 942L doesn't send email
« Reply #47 on: January 29, 2018, 10:22:32 AM »

Yes, it does. Then after the test, the PW changes to 10 characters on it's on in the PW field

My gmail password is 14 characters but shows 10 in the camera UI. It is just a mask. The password will be what you typed.
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kel03

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Re: My 942L doesn't send email
« Reply #48 on: January 29, 2018, 11:03:55 AM »

You guys are my HERO"S. Awesome, got it to work. I believe the port setting was the culprit?  In previous notes, it showed it to be 587. I believe in two posts prior where you show other account settings. Now i can go away in peace having my camera's working with pics. Again, thanks to all who helped here. You have no idea how illiterate I am to do these and you got me thru it. Have the rest of the day off on me, lol.
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GreenBay42

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Re: My 942L doesn't send email
« Reply #49 on: January 29, 2018, 12:03:45 PM »

Glad it's working now for you.
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FurryNutz

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Re: My 942L doesn't send email (RESOLVED)
« Reply #50 on: January 29, 2018, 01:28:37 PM »

Enjoy.  ;)
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kel03

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Re: My 942L doesn't send email
« Reply #51 on: January 30, 2018, 04:37:45 AM »

So appreciated the help.

After thinking last night, was wondering about port settings. It had previously been working fine on the 587.  who decided that this port was obsolete now, or does someone out there make the switch. This must cause lots of issues like this.
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GreenBay42

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Re: My 942L doesn't send email
« Reply #52 on: January 30, 2018, 08:22:20 AM »

That was a gmail thing. They increased their security and require SSL-TLS which uses port 465.
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FurryNutz

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Re: My 942L doesn't send email
« Reply #53 on: January 30, 2018, 09:04:56 AM »

Seen that on my ISP as well. Seems to becoming popular since last year.  ::)
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kel03

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Re: My 942L doesn't send email
« Reply #54 on: January 30, 2018, 11:31:15 AM »

Thanks for the responsees. KL
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FurryNutz

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Re: My 942L doesn't send email
« Reply #55 on: January 30, 2018, 11:33:06 AM »

 ;)
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kel03

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Re: My 942L doesn't send email
« Reply #56 on: May 30, 2018, 01:32:18 PM »

Ok, my cameras have stopped again, hopefully it's this Port thing again. Presently it uses 465, does Gmail mix things  up once in a while, and how can I figure this out without bugging you guys, thanks Kel03
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FurryNutz

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Re: My 942L doesn't send email
« Reply #57 on: May 30, 2018, 01:39:03 PM »

Let us know if this helps any:
https://myaccount.google.com/security
Allow less secure apps: ON
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kel03

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Re: My 942L doesn't send email
« Reply #58 on: May 30, 2018, 01:55:26 PM »

Yep, they were off, now alloweed, tried the test snapshot, failure........
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FurryNutz

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Re: My 942L doesn't send email
« Reply #59 on: May 30, 2018, 02:01:10 PM »

Might reboot your router and the cameras and try again in say 30 minutes? Let the system maybe give the new settings for Google mail a bit to settle in.
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