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Author Topic: No WIFI connection  (Read 8708 times)

Franckie69

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No WIFI connection
« on: December 29, 2013, 12:11:39 PM »

Hello

First, sorry for my bad english : I'm French.

I need help because I can't connect in WIFI to my 306AV since a few days. The SSID appears, but I can't connect, with my PC or my smartphones. I don't understand the trouble because it was OK before.

I tried to change the channel, but nothing appears.

I hope someone will be able to help me.

Thank you !
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FurryNutz

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Re: No WIFI connection
« Reply #1 on: December 29, 2013, 12:27:51 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.

Try factory resetting the DHP and set up from scratch?

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion and Good Neighbour Policy
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz Routers only: Try single mode G or N or mixed G and N?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Franckie69

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Re: No WIFI connection
« Reply #2 on: December 30, 2013, 01:38:23 AM »

Thank you for the answer.

Hardware version is A2

I don't think it's a trouble with the firmware because it was right before.

I changed SSID name, changed the channel width, the channel number, the security mode (and tried no security). I used Inssider and saw there was no other WIFI routers in the same channel (6).

I wanted to try single mode G, but didn't find how to do that.


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FurryNutz

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Re: No WIFI connection
« Reply #3 on: December 30, 2013, 01:00:58 PM »

Try a different channel like 1 or 11 and see if you can change modes to G under Setup/Wireless/Manual?
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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Franckie69

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Re: No WIFI connection
« Reply #4 on: December 31, 2013, 12:05:40 AM »

Il already tried different channel : no connection  :(

Impossible tu change to mode G, but I tried mode N only, mix N/G and mix N/G/B : no connection :(

InSSIDer tells me the Wifi is OK, but I can't connect. Strange...!?!?
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FurryNutz

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Re: No WIFI connection
« Reply #5 on: January 13, 2014, 07:59:47 AM »

Try setting the host routers WiFi security to OPEN or Disabled and see if it connects.

If not, then I recommend that you phone contact your regional D-Link support office and get help on this unit. May need to RMA it.

Let us know how it goes.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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