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Author Topic: Updates troubled DCS 6620  (Read 2482 times)

Natureboy

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Updates troubled DCS 6620
« on: December 14, 2013, 02:19:29 PM »

I have an older wired DCS 6620 IP camera I have been using for years that recently on all computers with automatic updates stopped working correctly through the browser. I can get to the camera's browser page but no video. On some old computers that never update it still works fine. I have tried different types of browsers but same problem. The camera does run on Active X controls but nothing in settings for Internet has changed and everything is set to "prompt" still. I can't see what could be blocking the video in the browser all of a sudden. I tried turning off Windows security essentials to test, but still didn't work.  Any ideas anyone?


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JavaLawyer

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Re: Updates troubled DCS 6620
« Reply #1 on: December 17, 2013, 07:59:08 AM »

Speaking to other D-Link products with web based functionality, in some cases OS updates (and not a particular browser update) have resulted in a loss of functionality for some legacy products. It's difficult to be more specific than this without further investigation.  :-\
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
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Natureboy

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Re: Updates troubled DCS 6620
« Reply #2 on: December 17, 2013, 01:54:14 PM »

It's too bad as even though it's a few years old this is a fantastic camera and still works great.  I am unsure if there is a new firmware for it as I know support on it is discontinued.  I have tried everything to try to figure this out.
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JavaLawyer

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Re: Updates troubled DCS 6620
« Reply #3 on: December 17, 2013, 05:12:36 PM »

You didn't specify which firmware version is installed in your DCS-6620, but you can find the last published firmware here: http://tsd.dlink.com.tw
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC