• October 23, 2019, 07:40:40 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DCS Network Cameras - My Camera Doesn't Work Following a Failed Firmware Update  (Read 7878 times)

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic

If a D-Link camera firmware update fails due to a broken network connection during the firmware upload or power loss during the firmware upload/installation, it is possible that the network camera will be rendered unusable. Unfortunately, no self-help procedure exists that will restore network cameras that are subject to this type of failure. Your only recourse following this type of network camera failure is to contact your regional D-Link customer support and request an RMA.

Avoiding a Firmware Update Failure

  • Avoid uploading firmware directly from the Internet to your network camera
  • Always use a wired connection between your network camera and router for firmware updates
  • Always use a wired connection between the PC containing the new firmware and router for firmware updates
  • Always upload new firmware from a local storage location (e.g. PC or NAS) on the same LAN as your network camera

Additional Resources

« Last Edit: December 18, 2014, 04:02:22 PM by JavaLawyer »
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC