• December 07, 2019, 01:12:51 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DIR-868L Setup Problems  (Read 3037 times)

GlennKüsters

  • Level 1 Member
  • *
  • Posts: 1
DIR-868L Setup Problems
« on: March 31, 2014, 06:26:35 AM »

Hello, i am Glenn. I bought a DIR-868L one week ago and i can't seem to get it to work.
I followed all the steps to set up the router correctly (at least i think so) but it just won't connect to the internet.
Even weirder is when i plug in the ethernet cable to the internet port i don't have any connection (the led will be orange) but when i plug it in to any other port i do have connection with ONLY 1 laptop while the led doesn't shine at all! i use a cable modem with a dynamic IP address, please help me!
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47964
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-868L Setup Problems
« Reply #1 on: March 31, 2014, 07:18:24 AM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Are you wired or wireless connected to the router?


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
  • If the ISP modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works. To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged. If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ. Also check the routers DHCP IP address maybe conflicting with the ISP modems IP address of 192.168.0.1. Check to see if this is the same on the ISP modem, and if modem can't be bridged, change the DIR router to 192.168.1.1 or .0.254.
    Example of a D-Link router configured for PPPoE with ISP Modem bridged: PPPoE Configuration on Router
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Please connect the modems cable to the Yellow Internet port on the router and connect a wired cable from the PC one of the Black LAN ports on the router.
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 47964
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: DIR-868L Setup Problems
« Reply #2 on: April 10, 2014, 07:15:26 AM »

Any status on this?  ???
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting