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Author Topic: problem with download  (Read 4265 times)

alireza.gpu

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problem with download
« on: October 22, 2013, 03:02:32 PM »

Hi
i bought a dir 865 on September
all is good but
when i start to download a file, it stopped after one minutes or less.
what is my problem?
i have this problem only on wifi ( 2.4 and 5)
i havent this problem with my old router(netgear)
i didnt changed any options in (192.168...)
can any one help me please? ??? ??? ??? :'(
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FurryNutz

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Re: problem with download
« Reply #1 on: October 22, 2013, 05:31:32 PM »

    Link>
Welcome!
  • What Hardware version is your router? Look at sticker under router.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • What ISP Modem service link speeds UP and Down do you have?
  • Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
  • For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Router and Wired Configurations
Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
  • Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options, Advanced/QoS or Gamefuel.
  • Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
  • Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
  • Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
  • Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
  • Ensure devices are set to auto obtain an IP address.
  • If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
  • Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall. Enable or Disable SPI to test.
  • Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
  • Turn off WISH, and WPS under Advanced.
  • WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
  • Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
  • Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.

Wireless Configurations
Links>Wireless Installation Considerations and Managing Signal Congestion
  • Ensure the default (dlink) SSID name is changed. Can be anything and not something thats already in use by any neighboring WiFi routers. Under Setup/Wireless/Manual.
  • What wireless modes are you using?
  • 2.4Ghz and 5Ghz routers: Try single mode G or N or mixed G and N on 2.4Ghz and single mode N on 5Ghz?
  • Channel Width set for Auto 20/40Mhz or try 20Mhz only.
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
  • What wireless devices do you have connected?
  • Any cordless house phones?
  • Any other WiFi routers in the area? Link> Use InSSIDer to find out. How many?
  • If you have any of these options, Try turning OFF or ON Short GI, WLAN Partition, HT 20/40 Co-exhistance and Extra Wireless Protection if you have it. Recommended settings are default. Under Advanced/Advanced Wireless.
  • Enable WMM Enable Under Advanced/Advanced Wireless.


3rd Party Security Software Configurations
  • Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic.
  • Turn off all devices accept for one wired PC while testing.


Router Placement
Forum User - "Well I feel really dumb. After moving the router away from other electronic devices my speeds are back to normal. Just a heads up for anyone experiencing slow speeds, you might want to move it away from other electronics and see if that helps."
6" minimum safe distance between devices.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

alireza.gpu

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Re: problem with download
« Reply #2 on: October 29, 2013, 12:30:38 PM »

hardware ver a1
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alireza.gpu

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Re: problem with download
« Reply #3 on: October 29, 2013, 12:31:35 PM »

i am in sweden
i loaded ver 1.05
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FurryNutz

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Re: problem with download
« Reply #4 on: October 29, 2013, 12:37:46 PM »

Let us know if you can try some of the suggestions and what the results are. Please post. Here to help. The more info you can post, the better we can give you feed back and help.
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alireza.gpu

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Re: problem with download
« Reply #5 on: October 29, 2013, 12:38:33 PM »

i gott an other problem,
i can't connect to wireless ac (5 gh) now.
i have a macbook air 2013 and iphone 5
iphone 5 connects but macbook can't
mac books os is (x ver 10.9)
I can only connect to 2.4 gh that is 450n and low speed.
please help me with an easy answer
no difficult complicate solution.
thank you.
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FurryNutz

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Re: problem with download
« Reply #6 on: October 29, 2013, 01:22:41 PM »

I'll need you to answer some of the questions and check out the suggestions to see if any of them help you with the 5Ghz radio and this will help us get a better idea of your system.

I presume it's enabled and ON and configured?

Try turning OFF the 5Ghz WiFi security as a quick test to see if the apple devices connect.
I just updated to OSX 10.9 yesterday and haven't had a chance to test with my 865L yet.

Was the Apple devices working at any point?

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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!