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Author Topic: Very peculiar problems...  (Read 5099 times)

braydon84

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Very peculiar problems...
« on: May 04, 2013, 12:34:48 PM »

Hi guys!

OK so I've been struggling with getting this router set up for the past two days and now I have hit a brick wall. I'm with Telus Fiber Optik (Canadian  :)) and the box I got from them acts as both a modem and as a router. The router feature is ridiculous. I live in a 900 SQ FT townhouse and I can't even get a signal good enough to watch youtube in some areas. I read some tutorials online about how to use your own router being with Telus specifically and followed those to a "T". The condensed version is that I disabled the wireless feature of the Telus box and used it as a modem only....having my DIR857 as the router. It worked absolutely amazing until this morning when I woke up. My phone was connecting to WIFI great but my PC and TV both weren't working (TV is through the digital box as well). I reset everything thinking maybe I did something wrong and was going to go through the whole process again but not that I've reset my Telus modem I can't even get into the configuration page. The default is 192.168.1.254....but it doesn't work. When I go through MSDOS I get a 154.20.x IP for a default gateway. When I try entering that default gateway nothing happens either. The internet page just times out. BUT my internet on the PC is now working but wireless ISN'T (using my PC to write this.)

WELKJSD:GKLJ:LWSGJ:LJG:LSKJF:LAKJTRLW

lol.
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FurryNutz

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Re: Very peculiar problems...
« Reply #1 on: May 04, 2013, 12:42:32 PM »

Link>Welcome!

What Hardware version is your router? Look at sticker under router.
Link>What Firmware version is currently loaded? Found on routers web page under status.

What ISP Modem Mfr. and model # do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems: Link>Double NAT and How NAT Works.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.

Some things to try: - Log into the routers web page at 192.168.0.1. Use IE, Opera or FF to manage the router.
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual or under Setup/PARENTAL CONTROL/Set to>None: Static IP or Obtain Automatically From ISP.
Enable Use Unicasting (compatibility for some ISP DHCP Servers) under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking. Link>Finding Faster DNS Addresses using Name Bench
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking. This ensures each devices gets its own IP address when turned on and connected, eliminates IP address conflicts and helps in troubleshooting.
Ensure devices are set to auto obtain an IP address.
If IPv6 is an option on the router, select Local Connection Only or Disable IPv6 options under Setup/IPv6.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking. Disable uPnP for testing Port Forwarding rules. Enable IPv6 Multi-cast Streaming for routers that have a Media Server option. Disable IPv6 Multi-cast Streaming if IPv6 or Media Server is not being used.
Turn off WISH, and WPS under Advanced.
WAN Port Speed set to Auto or specific speed? Some newer ISP modems support 1000Mb so manually setting to Gb speeds can be supported by the router. Advanced/Advanced Networking/WAN Port Speed
Set current Time Zone, Date and Time. Use an NTP Server feature. Tools/Time.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
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FurryNutz

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Re: Very peculiar problems...
« Reply #2 on: June 15, 2013, 11:10:56 AM »

Any status on this?  ???
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

dlpanak

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Re: Very peculiar problems...
« Reply #3 on: June 16, 2013, 07:27:18 PM »

i've seen that posted here several times:

"Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall."

That setting/option does not exist in Advanced / Firewall Settings for a DIR-857
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FurryNutz

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Re: Very peculiar problems...
« Reply #4 on: June 16, 2013, 08:57:58 PM »

It's a hidden menu item.

i've seen that posted here several times:

"Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall."

That setting/option does not exist in Advanced / Firewall Settings for a DIR-857
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

nestolea

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Re: Very peculiar problems...
« Reply #5 on: June 17, 2013, 11:59:44 AM »

 ???
The DIR-857 has hidden menu items?!?

How are they made visible?

Do you have any information where/what hidden items exist?
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FurryNutz

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Re: Very peculiar problems...
« Reply #6 on: June 17, 2013, 12:10:48 PM »

Only some...Set your browsers Style page from Automatic or to User Mode or No Style. You can see the NAT settings here. We have been using it however not fully sure it really works. Not sure why it's not visible or disabled by default.  :-\

???
The DIR-857 has hidden menu items?!?

How are they made visible?

Do you have any information where/what hidden items exist?
Logged
Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting