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Author Topic: Please help...can't login  (Read 5407 times)

Mr5t4n

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Please help...can't login
« on: March 23, 2013, 02:00:03 PM »

Hey all...
hope this isnt a stupid question but when i try to login to
my DIR-615 under admin and password:

Login
Log in to the router
    User Name :  Admin User  
Password :  
Enter the correct password above and then type the characters you see in the picture below.    

Problem is there are no characters just a box with a red X..
Cant find help anywhere to fix this...

Cheers

Dave
  
sorry i forgot Hardware Version: C1   Firmware Version: 3.10NA  Canada
 
« Last Edit: March 23, 2013, 02:04:50 PM by Mr5t4n »
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FurryNutz

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Re: Please help...can't login
« Reply #1 on: March 23, 2013, 04:20:07 PM »

Link>Welcome!

What browser are you using?
Try Opera or FF? If IE 8 or 9, set compatibility mode and test again.

Turn off all anti virus and firewall programs on PC while testing. 3rd party firewalls are not generally needed when using routers as they are effective on blocking malicious inbound traffic
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

Mr5t4n

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Re: Please help...can't login
« Reply #2 on: March 23, 2013, 09:52:15 PM »

Thanks FurryNutz

tries compatibility in IE9...turned off firewall etc...tried IE10 no luck
tried FF and is all good

Thanks for responding...much appreciated

raises a glass to you

Dave
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FurryNutz

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Re: Please help...can't login (RESOLVED)
« Reply #3 on: March 25, 2013, 07:48:35 AM »

Glad it's working.
Enjoy.  ;)
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting