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Author Topic: MyDlink.com AND mydlink+ suddenly not seeing 2 DCS-930L  (Read 3751 times)

acellier

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MyDlink.com AND mydlink+ suddenly not seeing 2 DCS-930L
« on: March 06, 2013, 02:24:06 PM »

MyDlink.com AND also mydlink+ on iPad2 AND mydlink apps on iPodTouch have been working just fine.
Today, suddenly, all three DLink methods are not seeing 2 DCS-930L (latest firmware, had been good)
MyDlink.com works with the DCS-932L, but says "unable to access your DCS-930L"; it shows both in the device list with 3xxxxxxx number and model
The iOS apps also work with the DCS-932L, but only shows the DCS-930Ls in the device list with its' 3xxxxxxx number and model
I tried running the (MacOSX) mydlink Setup Utility v1.0.06_07272011.app - all three show as "configured" - it works for the 932, but both 930s give "This device cannot connect to the internet!" - but of course they can, I have other paths for viewing and ftp'ing that are working.
The problem happens on more than one computer.
...
How do I fix this DLink problem?
« Last Edit: March 06, 2013, 02:25:52 PM by acellier »
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acellier

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Re: MyDlink.com AND mydlink+ suddenly not seeing 2 DCS-930L
« Reply #1 on: March 07, 2013, 10:30:46 AM »

Magic happened!
Nothing done here, but all cameras are visible again.
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JavaLawyer

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Re: MyDlink.com AND mydlink+ suddenly not seeing 2 DCS-930L
« Reply #2 on: March 07, 2013, 10:35:40 AM »

Mystery... Were the two DCS-930Ls segregated from the DCS-932Ls via a separate switch or LAN?  Something that would make them different?
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acellier

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Re: MyDlink.com AND mydlink+ suddenly not seeing 2 DCS-930L
« Reply #3 on: March 07, 2013, 12:24:31 PM »

Apparently we posted near-simultaneously.
No, all on same router and LAN
guess it was somehow a D-Link database upset
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happyhere

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Re: MyDlink.com AND mydlink+ suddenly not seeing 2 DCS-930L
« Reply #4 on: March 08, 2013, 08:12:02 PM »


I have 2 DCS-942L and I do encounter this intermittent issue wherein the mydlink and mydlink lite app will show a Red status. 
My cameras are on ISP's private IP and the video goes thru mydlink cloud.

Some quick solution for me is to:
1) restart the router (might be a router bug on my side and I use 3G router)
2) wait a little few hours and the camera will be online again..  which is weird
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