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Author Topic: How do I update?  (Read 10615 times)

deewhy

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How do I update?
« on: August 04, 2012, 02:55:10 AM »

My DSM-510 is a bloody nightmare. First, I cannot get it to connect via the wired connection and secondly is the HDMI problem. I want to update the firmware as it currently has 1.0.6. but everytime I download it and put it on the updater folder on the root dir of the USB the dsm says no update available. When I try update over the Internet it says no Internet connection available when there is.
What is the correct procedure to update the firmware please. I'm about to volley the thing off a wall.
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JavaLawyer

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Re: How do I update?
« Reply #1 on: August 04, 2012, 06:41:06 AM »

Is the firmware in a zipped archive? If so, you must unpack the archive prior to updating, else the DSM-510 will not recognize the firmware file.
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deewhy

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Re: How do I update?
« Reply #2 on: August 05, 2012, 01:00:02 AM »

I have unzipped the file and put the folder named "updater" and it's contents from the zip file on to the root dir of the USB. I have tried different methods and different sources for the file but still the 510 will not find an update.
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JavaLawyer

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Re: How do I update?
« Reply #3 on: August 06, 2012, 06:45:50 AM »

As per the DSM-510 firmware upgrade support FAQ, the firmware file must be located at the root of the USB storage device (it looks like you've done that already) and the file should be named "upgrade.bin". I can't say whether the DSM-510 has any dependencies with the firmware file naming convention.

DSM-510 - How do I upgrade my firmware using the USB port?
« Last Edit: August 06, 2012, 06:58:12 AM by JavaLawyer »
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deewhy

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Re: How do I update?
« Reply #4 on: August 07, 2012, 09:17:33 AM »

Tied the above but it still says no available update found.
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JavaLawyer

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Re: How do I update?
« Reply #5 on: August 07, 2012, 11:03:40 AM »

Try using a different USB storage device. As a last resort, you could could try resetting the DSM-510 to the factory default settings prior to trying to upload the latest firmware.
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deewhy

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Re: How do I update?
« Reply #6 on: August 08, 2012, 01:00:09 PM »

Dunno what's wrong with the piece of s***! Tried 2 different USB sticks, formatted in FAT and NTFS. Reset to factory default. Tried all of the above and it still doesn't find an update.
It's going in eBay!
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FurryNutz

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Re: How do I update?
« Reply #7 on: August 08, 2012, 01:06:38 PM »

Have you contacted DLink about this? Maybe RMA  ???
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JavaLawyer

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Re: How do I update?
« Reply #8 on: August 08, 2012, 01:21:48 PM »

Before you throw in the towel, is the firmware file you are using for the UK or another region? I see from your member profile that you are from the UK. Firmware from other regions may not be compatible with your DSM-510.

If it's any consolation, only the following changes to the firmware were added since your current version 1.06 and the latest version 1.08 (Europe):

  • Removed the Intel Viiv Zone from the home page.
  • Now Skips Intel Viiv Express Setup page and goes directly to Options/Network Settings Page.
  • Fixed playback issues for some problem DivX files.

If none of these fixes applies you, then there really is no need to update. Since the product was phased out in 2009, future firmware updates are unlikely.

Sorry we couldn't be of more help.
Best of luck.
« Last Edit: August 08, 2012, 01:49:12 PM by JavaLawyer »
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