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This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: updating firmware  (Read 2664 times)


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  • Posts: 1
updating firmware
« on: June 16, 2012, 04:39:02 AM »

Hi, i wanted to ask 2 things

1) my firmware status is 4,11N
is it normal that in the "advanced" menu i can only see mac addres filter and advanced wireless?
isnt it weird that i can't open ports or any of that stuff?

2) i tried updating the firmware but it allways says that the file i want to upload isnt the correct image file
even tough i downloaded this from the D-link site???

the router i have is a D-link 615 D3 version

thx for your time (i hate computers)


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    • Router Troubleshooting
Re: updating firmware
« Reply #1 on: June 16, 2012, 08:28:35 AM »

What region are you located?
Are you wired or wireless connected to the router?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems.
To tell if the modem is bridged or not, look at the routers web page, Status/Device Info/Wan Section, if there is a 192.168.0.# address in the WAN IP address field, then the modem is not bridged.
If the modem can't be bridged then see if the modem has a DMZ option and input the IP address the router gets from the modem and put that into the modems DMZ.

Some things to try:
Turn off ALL QoS or Disable Traffic Shaping (DIR only) GameFuel (DGL only and if ON.) options. Advanced/QoS or Gamefuel.
Turn off Advanced DNS Services if you have this option under Setup/Internet/Manual.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices ON the router. Setup/Networking
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP under Advanced/Firewall.
Enable uPnP and Multi-cast Streaming under Advanced/Networking.
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