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Author Topic: Verification mail  (Read 4605 times)
peppe_e
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« on: February 06, 2012, 04:12:00 AM »

I cant get any verification mail! I have tried several different email adresses and put a supportcase but not received any answer!
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JavaLawyer
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« Reply #1 on: February 06, 2012, 04:14:22 AM »

I cant get any verification mail! I have tried several different email adresses and put a supportcase but not received any answer!

What issue are you having with your D-Link camera and/or mydlink website?
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peppe_e
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« Reply #2 on: February 06, 2012, 04:26:27 AM »

I am not getting the verification mail when I have registered!
So when I log in to mydlink.com I only get this
Your account e-mail has not been verified!
•Your e-mail address has not been verified yet! You will need to verify your e-mail before you can access your device list. You can click the Resend verification e-mail link to send a new verification e-mail to your e-mail address.
•Please check and update your profile information below.

I have prest the resend button lots of times and changed mail adress several times but I do not get any verification mail to any mailbox. I do not use any spamfilter etc that block the mail.
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JavaLawyer
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« Reply #3 on: February 06, 2012, 06:46:16 AM »

You might want to try another email address/provider to rule out other issues.
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peppe_e
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« Reply #4 on: February 06, 2012, 09:43:18 AM »

 I wrote that I have already tested that several different email addresses/providers .
I have not gotten any answer from support either except the automatic mail when I sent in the question.
Has someone been able to get a verification mail the last couple of days?

The automatic supportmail you get when you register a case can not be replied to either.
Lousy support so far!
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JavaLawyer
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« Reply #5 on: February 06, 2012, 12:06:50 PM »

I wrote that I have already tested that several different email addresses/providers .
I have not gotten any answer from support either except the automatic mail when I sent in the question.
Has someone been able to get a verification mail the last couple of days?

The automatic supportmail you get when you register a case can not be replied to either.
Lousy support so far!


Sorry I can't be of greater assistance. I can tell you that in recent history there were some instances where users in specific geographic regions reported that mydlink was not working properly, while users in other parts of the globe had no issues.. . . perhaps they use regional data centers. If that is the case, then it may explain why you're not able to register.
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FurryNutz
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« Reply #6 on: February 06, 2012, 02:01:35 PM »

I would check you SPAM folder(s) for any emails from DLink. If not then call your local DLink support office.
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peppe_e
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« Reply #7 on: February 07, 2012, 12:56:12 AM »

I dont think any mail is ever sent from mydlink!
I don´t use any spamfilter or similar as I wrote earlier!
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FurryNutz
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« Reply #8 on: February 07, 2012, 07:39:56 AM »

I would contact DLink, as I wrote earlier. Let us know if you find out anything.
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JavaLawyer
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« Reply #9 on: February 07, 2012, 09:09:34 AM »

Did your email issue resolve itself or are you still experiencing issues?
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peppe_e
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« Reply #10 on: February 07, 2012, 12:37:49 PM »

Not getting any support Sad
Created 2 cases but they dont reply. I dont think anyone can register on Mydlink.
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JavaLawyer
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« Reply #11 on: February 07, 2012, 12:49:42 PM »

Not getting any support Sad
Created 2 cases but they dont reply. I dont think anyone can register on Mydlink.

You've validated that other users are unable to register with mydlink?
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peppe_e
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« Reply #12 on: February 07, 2012, 12:56:23 PM »

I have opened up a case with DLink support instead. See if they can help.
I have not validated that anyone else gets or doesnt get any verification mail no.
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JavaLawyer
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« Reply #13 on: February 07, 2012, 01:01:57 PM »

What Country are you located? U.S.?

BTW, the verification email should come from this address: notification@mydlink.com
« Last Edit: February 07, 2012, 01:14:36 PM by JavaLawyer » Logged

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peppe_e
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« Reply #14 on: February 08, 2012, 04:01:41 AM »

Sweden! I get a automatic mail from notification@mydlink.com when I create a supportcase.
No answers from support yet...
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