• July 15, 2020, 12:01:36 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: No internet connection detected  (Read 2085 times)

HITO

  • Level 1 Member
  • *
  • Posts: 1
No internet connection detected
« on: January 08, 2012, 02:07:46 AM »

I have a working internet connection (AT&T) but it is not being detected during the router setup.
Is there a manual setup procedure that I can try?
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 48970
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: No internet connection detected
« Reply #1 on: January 08, 2012, 11:04:45 AM »

What Hardware version is your router? Look at sticker under router.
What Firmware version is currently loaded? Found on routers web page under status.

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?
If this modem has a built in router, it's best to bridge the modem. Having 2 routers on the same line can cause connection problems. I would contact your ISP and ask them if they can help you bridge the modem to the router. You'll need PPPoE acct information to enter in to the 615 router.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!