• February 18, 2020, 04:02:05 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Can't access my DCS-930L locally  (Read 4508 times)

muflon

  • Level 1 Member
  • *
  • Posts: 3
Can't access my DCS-930L locally
« on: October 09, 2011, 11:37:12 PM »

Hello,

during the first set up I have set a password as it was
requested during the installation routine.

After the installation, I added the camera's IP to my
browser (tried IE9 and FF). In both cases I was asked
to enter the user name and the PW, but I can't access
the 930.

I'm using the very same PW as I had set up during
the routine, but none of the browsers accepts the PW.

What am I doing wrong?

 
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Can't access my DCS-930L locally
« Reply #1 on: October 10, 2011, 04:20:11 AM »

You may want to walk through the wizard again to make sure you didn't have the caps lock on. A method I use for troubleshooting new passwords is copy pasting the new password from a text file to ensure the syntax is correct.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Can't access my DCS-930L locally
« Reply #2 on: October 18, 2011, 07:09:11 AM »

Were you able to resolve your issue?
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

muflon

  • Level 1 Member
  • *
  • Posts: 3
Re: Can't access my DCS-930L locally
« Reply #3 on: October 24, 2011, 11:12:33 PM »

Hello,

No, I wasn't.
I set up the camera again and as before everything's working fine.
I get a picture through my mydlink account, but I can't configure
the camera through my browser. I have to enter my user and pw,
but it won't grant me access. User and pw are typed in correctly.

I've tried the latest version of FF and IE.
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Can't access my DCS-930L locally
« Reply #4 on: October 25, 2011, 04:11:23 AM »

I would try purging your DCS-930L to the factory default settings. While the camera is powered-up, hold a paperclip on the rear of the camera for >6 seconds. Next walk through the installation process again. If this procedure does not fix your issue, then call D-Link customer support (if you are within your warranty period) and see if they will issue you an RMA for a replacement camera.

Please post your results.
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

muflon

  • Level 1 Member
  • *
  • Posts: 3
Re: Can't access my DCS-930L locally
« Reply #5 on: October 26, 2011, 07:35:45 AM »

Will try.
Thanks for your help!
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Can't access my DCS-930L locally
« Reply #6 on: October 26, 2011, 07:37:41 AM »

Good luck. Let us know how things turn out.  :)
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC