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Author Topic: error messages when trying to install active pc online  (Read 2969 times)

gdevas

  • Level 1 Member
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  • Posts: 11
error messages when trying to install active pc online
« on: February 07, 2009, 12:11:16 PM »

Yesterday, after reading, the postings on this site, i downloaded the play on software. from medial mall so that i may watch hulu on my dsm 520. Guess what, that did not happen. I don't know exactly, but it corrupted the active tv application. Now when i try to install the package again, i get a lot of error messages

1.   problem opening page
2. enter an alternate path to a folder containing the installation package :mediamall 2.57.3034.msi
3. error 1706


please help resolve this issue, as customer service at dlink is unhelpful
 thanks
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fccgrant

  • Level 2 Member
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  • Posts: 77
Re: error messages when trying to install active pc online
« Reply #1 on: February 08, 2009, 04:37:38 PM »

Playon will uninstall Active TV.  The two applications don't play nice together.  You have to pick one or the other.  Mediamall states that this is a known issue.
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