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Author Topic: Valid Firmware version?  (Read 2908 times)

sdlack

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Valid Firmware version?
« on: September 14, 2016, 12:19:16 AM »

Hi,

I purchased a DLInk 930L second-hand. I want to confirm that the firmware is authentic. I can't find any download for its firmware which is listed as 2.13 (only 2.12 is on the Dlink site). Is this device and firmware trustworthy?

Details: I reset it by pressing the reset button in the back for 60+ seconds. When I logged into the device, I checked its firmware version. I found that it was:
2.13 (more specifically, the upgrade.htm page said:

Current Firmware Version: 2.13.15
Current Firmware Date: 2016-06-28
Current Agent Version: 2.1.0-b27

However, the support page and ftp site for the DCS 930L Version B does not offer this version of firmware. Only 2.12.

Also, I tried to download the firmware 2.12, but when I tried upgrading to 2.12, it failed.

So, my question is: is there actually a release of 2.13 firmware from DLink? Or is there something wrong with this device. I am hesitant to use this camera for now.

Thank you.

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sdlack

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Re: Valid Firmware version?
« Reply #1 on: September 14, 2016, 12:48:41 AM »

Update: Found a version 2.13 on the Taiwanese site (figured since DLink is based in Taiwan...)
http://www.dlinktw.com.tw/techsupport/ProductInfo.aspx?m=DCS-930L

And on the Australian site:
http://support.dlink.com.au/Download/download.aspx?product=DCS-930L&type=Firmware
So, this might be why. I think the mystery is solved...
The firmware file downloads as: dcs932lb1_v2.13.15.zip
Also, the reason the firmware update failed was b/c I tried to use the .zip instead of the .bin file. Sorry, the instructions were very unclear.

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FurryNutz

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Re: Valid Firmware version?
« Reply #2 on: September 14, 2016, 06:58:59 AM »

Link>Welcome!

  • What region are you located?

Current release version of FW is v2.12.

You can check for current FW version on your regional mydlink site.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

sdlack

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Re: Valid Firmware version?
« Reply #3 on: September 14, 2016, 10:51:49 AM »

I'm the US. But, because I bought this camera second hand, I don't know where it came from.
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FurryNutz

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Re: Valid Firmware version?
« Reply #4 on: September 14, 2016, 11:03:48 AM »

I would do a factory reset, load v2.12 then factory reset and set up from scratch...Be LAN wired with the camera and PC when you do this. You'll be find.
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sdlack

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Re: Valid Firmware version?
« Reply #5 on: September 14, 2016, 11:10:29 AM »

I see. Though, looks like customer service is even more wary. I got this from customer service (DLink US):
"If you purchased the device outside the US then it's not recommended to load the FW 2.12 since it may brick the camera."

Of course, I read this after loading the Australian 2.13 firmware on the device. I wanted to have firmware that I myself updated just in case. After my update, I noticed the fonts on the administration panel were different. So, it's 2.13 now, but the original was probably from a different region than AUS. I works for now, and I think I can trust it a little more.

Thanks!
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FurryNutz

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Re: Valid Firmware version?
« Reply #6 on: September 14, 2016, 11:12:14 AM »

Ok if it works then run it for now.

I presume that USA may post v2.13 at some future date as USA does more testing and development for the NA region than other regions do.

Enjoy.
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"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!