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Author Topic: DWA-643 -XP Media system (HP - DV9008NR) will not shut down with card in slot  (Read 17135 times)

jabs2

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Laptop will not shut down with the DWA-643 inserted in the expresscard slot.  Operating system is XP SP2 Media.  Laptop will just reboot itself.  Of course, if I hold the power button down the system will shut down or take the card out.  I have tried the Microsoft methods to shutting a system down if the system will not shut down.  I've tried two different cards and get the same result.  Any ideas or patch to resolve?  Also, I have updated to the current driver on the Dlink download site.  Using Windows zero configuration.  Upgraded to latest BIOS available.
« Last Edit: November 16, 2007, 05:40:36 AM by jabs2 »
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Lycan

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #1 on: August 31, 2007, 12:52:58 PM »

Check your bios for S3 power saving, if it's on try disabling it.
« Last Edit: August 31, 2007, 01:31:00 PM by Lycan »
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #2 on: September 04, 2007, 03:08:06 PM »

Lycan, thanks for taking time to offer a suggestion.  My HP dv9008nr bios is very limited in configuration changes.  So I'm unable to try this.  If you have any other ideas I sure would like to hear them.  Thanks again.
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AWDL

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #3 on: September 04, 2007, 08:03:54 PM »

HP implies that the Power saving option is in their BIOS.

It was a very long link, but they did mention power saving modes.

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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #4 on: September 05, 2007, 05:11:32 PM »

Oh I believe you there is some documentation referring to the power setting.  It's weird how limited the configuration settings are.
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Lycan

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #5 on: October 08, 2007, 01:43:51 PM »

Have you tried contacting HP?
See what they say about it? We have a tech here that has a laptop from the same familiy, and does not have this issue.
« Last Edit: October 08, 2007, 01:48:27 PM by AWDL »
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #6 on: October 18, 2007, 05:01:55 AM »

Thanks for the response, HP was the first to be contacted.  HP stated they were unable to help and the problem was with D-Link and to contact them.
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Lycan

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #7 on: October 19, 2007, 02:35:22 PM »

Thats unfortunate. We would be happy to help you and might even be able to work out a conference call with them. Like I said we have a tech here that has the same family of laptop and does not have this issue. I will confer with him further about his configuration and see if we can't find a discrepancy between you and he.
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #8 on: October 22, 2007, 06:25:14 AM »

Thanks for continuing to assist me.  I've upgraded to Vista and upgraded the driver for the DWA-643.  Still have the same issue.  It appears some setting is still restarting my system.  It would be great if we can get together to work this out.
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #9 on: October 26, 2007, 05:07:34 AM »

Had an interesting situation.  I reflashed the Bios, put the DWA-643 in the slot.  I shut down the system and it actually shut down.  I thought "this is good" but it was premature.  I tried to shut the system down again and the system restarted.
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Lycan

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #10 on: October 29, 2007, 11:23:08 AM »

Then is sounds like the issue is definately a BIOS vs Adapter situation.
When you flashed the BIOS for the laptop, did it give you options for S3 power saving?
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #11 on: October 30, 2007, 05:39:58 AM »

Lycan, when I flashed the BIOS, I'm not given any options.  Also, the BIOS does not give me the power management options.  I would imagine the S3 can be controled via the operating system.  I will admit we are getting into an area I'm not very well versed in.  I'll start reading about the S3 power option.  Direction you provide will be very much appreciated.
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AWDL

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #12 on: October 30, 2007, 03:34:43 PM »

I would imagine the S3 can be controled via the operating system. 

I would imagine that you can not control the suspend mode settings via the OS. I have only been able to modify that setting in the BIOS.
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #13 on: October 31, 2007, 10:39:28 AM »

OK, I can accept that.  Any other thoughts on how to solve this?
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jabs2

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Re: DWA-643 -XP Media system will not shut down with card in slot
« Reply #14 on: October 31, 2007, 10:43:18 AM »

Lycan, you made this statement "We have a tech here that has a laptop from the same familiy".  Can you find out what BIOS version this laptop is using?
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