• September 20, 2018, 04:10:35 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: DIR 615 either runs VERY slow and losses connection or will not connect at all  (Read 4183 times)

Ireland

  • Guest

Hello,

I am hoping someone can help me out.

I have had this wireless router for 3.5-4 months, and it has been working fine up until now.
It either runs VERY slow and losses connection often or will not connect at all. I could be sitting beside the router or across the room with the same results. i have even tried connecting a cord from the laptop to the router, but it makes no difference. If it makes any difference we have a PS3 that is connected via wire to the modem and it works just fine, never loses connection. We have used both at the same time since we got it and it was fine up until a few weeks ago.
I have tried reseting it and unplugging everything and rebooting the computer and that had no effect. I also tried reinstalling the router on the computer using the setup disk and resetting everything but that did not do anything either. I am not that knowledgeable in computer software and have now tried everything i can think of. PLEASE HELP ME!! ???

I have an Acer Aspire laptop
MTS ~ DSL Modem

Not sure if you need more info
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45769
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology

What HW version is your router?
What FW version is currently loaded?

What ISP Service do you have? Cable or DSL?
What ISP Modem do you have? Stand Alone or built in router?
What ISP Modem make and model do you have?

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual?
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N?
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2.
What wireless devices do you have connected?
Any cordless house phones?
Any other WiFi routers in the area?

Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!

Ireland

  • Guest

So far I can answer this, I have to try and figure out how to do the rest of your list.
i updated to the firmware 1.10
DSL
Stand alone modem

The router said 300N ont he box (i am at work right now so will check the box when i get home again, the modem too)

We have the PS connected to the router via wire
no other routers in my apartment suite.
No home phone at all.
Logged

Ireland

  • Guest

What HW version is your router? DIR 615
What FW version is currently loaded? 1.10

What ISP Service do you have? Cable or DSL? DSL
What ISP Modem do you have? Stand Alone or built in router?  STAND ALONE

What ISP Modem make and model do you have?SPEEDSTREAM (FROM MTS)

Ensure DNS IP addresses are being filled in under Setup/Internet/Manual? NOT SURE HOW TO DO THE NEXT 6 THINGS ON YOUR LIST
Turn off QoS options.
Turn off Advanced DNS Services if you have this option.
Turn on DNS Relay under Setup/Networking.
Setup DHCP reserved IP addresses for all devices on the router.
Ensure devices are set to auto obtain an IP address.
Set Firewall settings to Endpoint Independent for TCP and UDP.

What wireless modes are you using?
Try single mode G or mixed G and N? N300
What security mode are you using? WEP, WPA or WPA2? Preferred is WPA2. WPA PERSONAL
What wireless devices do you have connected? JUST THE LAPTOP, PS3 IS CONNECTED WIRED TO ROUTER
Any cordless house phones? NONE
Any other WiFi routers in the area? I LIVE IN A APARTMENT

Turn off all anti virus and firewall programs on PC while testing.
Turn off all devices accept for one wired PC while testing.
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 45769
  • D-Link Global Forum Moderator
    • New DIR-890L Router with SmartConnect™ Technology
This topis is closed since the OP is no longer in the fourms.
« Reply #4 on: July 25, 2011, 10:02:49 AM »

 ;)
Logged
"Nothing Funny about It...." We are not here to Impress anyone! You have a be a COMPETENT user first to under stand COMPETENT help!