• November 19, 2019, 06:00:11 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Wizard can't find DCS-930L  (Read 6078 times)

NurseBob

  • Level 1 Member
  • *
  • Posts: 1
Wizard can't find DCS-930L
« on: June 29, 2011, 11:59:56 PM »

I'd had my camera offline for the last couple of months, and in the interim I've upgraded both my main pc and the wireless router.  I'm running Windows 7 Ultimate 64-bit on the pc, and the router is a netgear gigabit dual band wired/wireless.  When running through the camera setup I am not able to get setup to find the camera, whether wired or wireless.  I know that the camera's online as it shows in the routers device table, and I'm able to access the camera with my browser.  However, the failed setup prevents my registering the camera on MyDlink.  Any thoughts?  Should I be looking at the ports on the router in regard to the camera's IP?
My goal is to be able to remotely monitor my home, which the MyDlink service seemed to offer.  Based on what I've read, it appears there are other ways to achieve my goal, but I would like to figure out the install problem.  Sometimes "wizards" are a PIA, especially when they don't give any error information...
TIA

bob
Logged

JavaLawyer

  • BETA Tester
  • Level 15 Member
  • *
  • Posts: 12190
  • D-Link Global Forum Moderator
    • FoundFootageCritic
Re: Wizard can't find DCS-930L
« Reply #1 on: June 30, 2011, 09:22:27 AM »

Prior to running the setup wizard, did you reset the camera to the factory defaults?
(hold a paperclip in the pinhole on the rear of the camera for 6 seconds).
Logged
Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC