Per previous post, thus far MyDlink has been completely unresponsive.
HOW does one contact MyDlink support? Hopefully a mod can either post or PM.
So far I've phoned, emailed, submitted problem reports via the web interface, etc. ZERO response other than a "we'll respond shortly" which is ironically the same phrase used when registering on the laughable MyDlink registration page.
Phone support essentially told me to try a different email address in the setup, and to try without caps. After that was literally told to provide feedback when asked and hung up. Excellent.
My original CD wouldn't read (as can happen), so the CD install was downloaded. The install will not get past the ActiveX installation in spite of the fact that all UAC is disabled (W7 x64) and all internet and intranet settings in IE9 are set to allow ALL activex operations. This is a great state of affairs in which to have one's browser btw.
Is DLink support truly this horrendous? This isn't even a technical issue, but a failure of the registration system in sending a confirmation. Their system manages to send me confirmations of support submissions, and I actually smiled when the request for feedback on the "support" offered came in....
Edit [Thx Java]
Camera model is DCS-932L. Cam works flawlessly in-network, but no external access due to MyDlink non-reg.
