• September 27, 2020, 04:38:36 AM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  


This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: 343 and XBOX  (Read 4094 times)


  • Level 1 Member
  • *
  • Posts: 5
343 and XBOX
« on: January 01, 2009, 07:40:28 PM »


I have a 343 updated to 1.02 loaded with 4 seagate 1TB HDD configured for Raid 5.

I have an XBOX 360 updated to Dashboard 2.0.7357.0.

I am having a hard time seeing video files in any other folder except volume_1, and if I do see files there, they will not play, show connection lost.

Files play fine when placed on a smaller USB HDD and connected to the XBOX via the USB port.

In the release notes for 1.02, it states XBOX support, but what does that mean exactly?

UPDATE - I can see pictures and play music from the XBOX via the 343, but when I select Video Library and then DNS-343, and look under all _videos, it shows "no videos found".

I have just switched everything over on my network from 192.168.0.xxx to 1.xxx.
343 and xbox are static.

So close, yet so far away 8-)

UPDATE - I don't know which of the changes that I made corrected the problem, but here they are...

Moved my intire network from 192.168.0.xxx to 192.168.1.xxx I doubt this had any effect.
Moved XBOX and DNS-343 physical cables from different switches that are uplinked to my gaming router DGL-4100 to being directly connected to my gaming router DGL-4100 bypassing the switches DGS-1008D and DGS-1024D I doubt this had any effect.
Reorganized the folders on the DNS-343 and made sure every file in the "Volume_1\Media" folder had no special characters (only 0 to 9 and A to Z). After renaming everything I updated the Advanved --> UPnP AV Server settings to look at "Volume_1/Media" --> Save --> Refresh. I really think this last step corrected my issue.

As you can see, I have a lot of D-Link hardware (you can add a DWL-7200AP and a DAP-1522 to the list), and I am disappointed that my email to Tech Support and this post went unanswered by Tech Support. I had to figure this out myself by trial and error and spend vauble time troublshooting to get this product to work when the f/w release notes specifies "XBOX" support. This device is far from Plug and Play, and I would not recommend it to anyone that is not willing to invest a lot of time. Not for novice computer users. 2.5 stars out 5.

« Last Edit: January 03, 2009, 05:58:25 AM by celichi »


  • Technical Engineer
  • Level 11 Member
  • *
  • Posts: 2692
Re: 343 and XBOX
« Reply #1 on: January 22, 2009, 02:44:42 PM »

Moved my intire network from 192.168.0.xxx to 192.168.1.xxx I doubt this had any effect.

Actually this may be what resolved your issue. We have been looking into this and have found that this simple change in the network will allow the Xbox360 to function properly with some of you NAS devices. This will be resolved in future firmware on our NAS.
« Last Edit: February 26, 2009, 08:38:37 AM by ECF »
Never forget that only dead fish swim with the stream