Print

Please login or register.
1 Hour 1 Day 1 Week 1 Month Forever
Login with username, password and session length

[drmark12pa]

For some reason my email alerts through Gmail are not working any longer.... I have tried also to configure my account to use my AOL account as the sender but nothing is working and I keep getting TEST RESULT :FAILURE  when testing email via the DNS323 email alerts setup.
Here are my settings
Login Method
 Account : checked
 User Name: my gmail account
 Password: my password
 Port: I've used 25, 465, and 587 (tried all 3)
 SMTP Server:  smtp.aol.com or smtp.gmail.com depending on what account I'm trying
 Sender E-mail:  [email protected]
 Receiver E-mail:  my email acount
 SMTP Authentication:  checked

Still getting nothing... it used to work....
I'm using firmware 1.09

[jamieburchell]

What changed?

Tried rebooting your NAS/router? Can you send email with those settings using Outlook or similar?

[gunrunnerjohn]

Interesting.  For whatever reason, my DNS-323 and DNS-321 don't send emails either.  I'm using the exact same configuration as my Synology DS209 NAS, and it sends them fine.

[dosborne]

Gmail alerts work for me:

Login Method: Account
User Name: xxxxxx   <- just the name, not the full email address
Password: xxxxxxx
Port: 587
SMTP Server: smtp.gmail.com
Sender email: [email protected]
Receiver email: [email protected]
SMTP Authentication: checked

[gunrunnerjohn]

That's the exact configuration I had, and it failed to send, but gave me no error message.  I'm trying my Verizon account now.

[dosborne]

Did you check in your spam folder just in case it got redirected?

[gunrunnerjohn]

Yep, went and checked in case that happened.  Actually, when I configured my Synology email, that did happen, which is why I thought of that first.

[jamieburchell]

Just to add that my email alerts work through my own domain name using authentication.

[dosborne]

Strange. Mine has been working since I installed my DNS323. Been through firmware updates and lots of reconfiguring without any issues.

[gunrunnerjohn]

Don't know what happened, it's pretty odd.  When I feel like redoing the config, I'll reset to defaults and reconfigure to see if that gets it's mind right, seems this cheap box needs that every few months. 

[drmark12pa]

I know I have tried a factory reset both in the Options menu and with the paperclip in the back... What is odd is the I have 2 DNS 323 units...
The one set up as 2 independent drives just hangs when trying to send a test email
The one set up as RAID1 says FAILURE when trying to send test email....
Either way, it's not working and it used to work just fine.  Everything else as far as the drives is working but this is annoying that these issues can't be fixed more easily...

[gunrunnerjohn]

Yep, I know mine used to work for both boxes, it's certainly odd that both now fail.  Very strange...

[dosborne]

If it affects both, it could be something to do with your ISP. A good isp forces outbound mail traffic to be authneticated on their own servers in order to block spam.

[gunrunnerjohn]

Well, I'd believe that except my gmail account sends fine from the Synology NAS and from my email client.

[gunrunnerjohn]

Well, I cracked the code as to why my email alerts weren't working.  Apparently, Verizon has suddenly changed their SMTP rules and I can't use port 25 outgoing to non-Verizon hosts anymore.  That broke both of the D-Link boxes.  I can fix the DNS-323 by using a different port, but the DNS-321 doesn't have the capability to use a different email server port, so that one remains broken.