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Author Topic: When clicking on Folders inside movies I get this error: No Content Available  (Read 5393 times)

BarrMan

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Hey,

I've been using d-link for almost a year now and I never had any problems with it. Recently, it started making some problems, for example: when I click on Movies, then on Folders to see my movie's folders I get this error: "No Content Available". and I can't click on all movies either since it throws the same error.

In addition, before I got this annoying error which made the device totally useless, the device started getting really messed up: When I chose Folders inside movies every movie or directory got multiplied by 4. For example: if I had a folder called Movies1 I would see it 4 times.

Can anyone help me with this issue?

Thanks.
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JavaLawyer

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Does the storage device on your network containing the media files have a static IP address?  From what you're describing, it sounds like the IP address, and the 520 to re-add the files under a different path.
« Last Edit: June 15, 2010, 01:34:31 PM by JavaLawyer »
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BarrMan

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I don't have a static IP address but that didn't prevent me to watch movies before.

What do you mean by re-adding the files under a different path? I've tried adding a movie folder on a different local disc but nothing helped..

Thanks for your reply.
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JavaLawyer

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I was thinking that if you tried adding the movie folder  from different local discs, then the titles in the movie library would be duplicated unless you purged the library.
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There's no such thing as too many backups FFC

JavaLawyer

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Another possibility that would cause the file to be unavailable is if the permissions/sharing on the storage device changed and the DSM-520 can no longer access the directory.
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There's no such thing as too many backups FFC

ECF

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Are you running the latest firmware on the DSM-520 and DNS-343? Did this start after adding some movies to the folder?
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BarrMan

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Hey,
My DSM version is the latest, my folders are perfectly fine with permissions and I haven't done anything different than usual. I just download movies and watch it on the media lounger.

It sounds like a problem in the device and not my computer or settings.
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JavaLawyer

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Hey,
My DSM version is the latest, my folders are perfectly fine with permissions and I haven't done anything different than usual. I just download movies and watch it on the media lounger.

It sounds like a problem in the device and not my computer or settings.

Did you try going back to the factory default settings (including default firmware), installing the latest firmware again, and configuring the device from scratch?  This might seem like overkill, but it will rule out any hardware-related issues.  Additionally, there's a good chance this will fix the problem if it's due to corrupt data or some overlooked configuration issue.
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Find answers here: D-Link ShareCenter FAQ I D-Link Network Camera FAQ
There's no such thing as too many backups FFC

ECF

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What firmware is on the DNS-343? Do any of the videos in the folder contain special characters such as &? If so please try changing these characters.
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Never forget that only dead fish swim with the stream