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Author Topic: I need help setting up my DCS 920 with Comcast  (Read 4755 times)

kornholyo_1968

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I need help setting up my DCS 920 with Comcast
« on: May 18, 2010, 10:35:11 PM »

I need help setting up my DCS 920 camera with comcast. I would like it to send snapshots every 30 minutes to my comcast email account but whenever I try to send a test email it comes up as invalid SMTP address when I check the status. Here are the settings I am using:

smtp server: smtp comcast.net
smtp port: 587
sender: email: xxxxxx@aim.net
receiver: xxxxxxx@comcast.net
user name: xxxxxxx@comcast.net
password: xxxxxxxx

any help is greatly appreciated/

Thanks
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Mackerel

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Re: I need help setting up my DCS 920 with Comcast
« Reply #1 on: May 19, 2010, 11:14:13 AM »

Put a dot between "smtp" and "comcast.net" in your smtp-server value (it is missing here in first line of settings)

EDIT: ok, sorry about the snidy-ness... But can you ping the smtp.comcast.net? Is it identical to your email-setting? Does it use SSL? That is, according to ECF not supported on the 920...
« Last Edit: May 20, 2010, 12:04:57 AM by Mackerel »
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kornholyo_1968

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Re: I need help setting up my DCS 920 with Comcast
« Reply #2 on: May 19, 2010, 03:31:21 PM »

sorry for the typo...i did put a dot after the"SMTP" but all I am getting is "invalid smtp address" when I try to send a test email...thanks again
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Mackerel

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Re: I need help setting up my DCS 920 with Comcast
« Reply #3 on: May 20, 2010, 12:05:34 AM »

So, can you ping the smtp.comcast.net? Is it identical to your email-client setting?

Does the comcast smtp service require/use SSL? That is, according to ECF, not supported on the 920...

For confirmation see posting : http://forums.dlink.com/index.php?topic=11462.msg70302
« Last Edit: May 20, 2010, 12:11:44 AM by Mackerel »
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kornholyo_1968

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Re: I need help setting up my DCS 920 with Comcast
« Reply #4 on: May 20, 2010, 06:32:29 PM »

Thanks for the reply, I tried pinging smtp.comcast.net but the request timed out...what's the next step? thanks again
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Mackerel

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Re: I need help setting up my DCS 920 with Comcast
« Reply #5 on: May 21, 2010, 10:52:20 AM »

I am not able to telnet into smtp.comcast.net under port 25... Does comcast use the standard port-assignments? What port is used in your client-email-program? Default is port 25, but if that port is non-standard, then that needs to be reflected in your DCS-920 setup.

Have you upgraded the 920 to the latest firmware-version? For North America this is 1.03 (afaik). That firmware-version allows for some port-changes.
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