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Author Topic: Problem with printer  (Read 2515 times)

rinty

  • Level 1 Member
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  • Posts: 3
Problem with printer
« on: May 16, 2010, 04:55:27 AM »

I have a DNS323 hard rev C firmware 1.08
I would install a usb printer canon I850

when I install the printer on windows vista everything seems to work.
I run printing, print queue pops up the document and then disappears. But no print comes out of the printer

But when I look at the status page DNS323, the printer is there ...

Have you any idea?


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dosborne

  • Level 5 Member
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  • Posts: 598
Re: Problem with printer
« Reply #1 on: May 16, 2010, 05:31:35 AM »

Are you sure you have the right port configured on your PC?
Do you have at least 1 HDD installed in the DNS323?
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3 x DNS-323 with 2 x 2TB WD Drives each for a total of 12 TB Storage and Backup. Running DLink Firmware v1.08 and Fonz Fun Plug (FFP) v0.5 for improved software support.

rinty

  • Level 1 Member
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  • Posts: 3
Re: Problem with printer
« Reply #2 on: May 16, 2010, 05:42:18 AM »

I have two HDD on my Nas

I have used the Dlink documentation to install the printer.
add printer -> network printer f-> find the printer on the nas -> add driver...

is there a log of the spooler on the NAS ?
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Problem with printer
« Reply #3 on: May 16, 2010, 06:20:16 AM »

I've added a bunch of printers to various DNS-323 boxes over the last several years, all have worked fine.  Other than loading the drivers, it normally works.

It sounds like a problem occurred during the installation and you don't actually have a connection to the NAS printer.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.

rinty

  • Level 1 Member
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  • Posts: 3
Re: Problem with printer
« Reply #4 on: May 16, 2010, 06:31:41 AM »

Thanks all.

I find the solution.
in the printer propertie in windows, desactivate the propertie "advanced print function" and after it's ok.
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gunrunnerjohn

  • Level 11 Member
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  • Posts: 2717
Re: Problem with printer
« Reply #5 on: May 16, 2010, 06:37:57 AM »

Yep, that function assumes a bi-directional interface, doubtless what caused the issue.
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Microsoft MVP - Windows Desktop Experience
Remember: Data you don't have two copies of is data you don't care about!
PS: RAID of any level is NOT a second copy.