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Author Topic: Dns-323 and >4gb video files  (Read 19430 times)

randym431

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Dns-323 and >4gb video files
« on: February 24, 2008, 03:41:22 AM »

Has anyone else using the 323 and the dlink media player dsm-520 have issues playing video files off the 323 > 4gb?
If I rip one of my dvd's, and the file is >4gb (usually is), and store it on the dns323, the media player dsm520 only see's and plays the first 5 minutes.
Then ends, thinking the video is at its end.

This only seems to be a problem when using the media lounge 520 along with the 323 to play video.
So I dont know if its a dsm520 needed fix or a dns323 fix?

« Last Edit: March 09, 2008, 11:54:27 AM by randym431 »
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bspvette86

  • Guest
Re: Dns-323 and >4gb video files
« Reply #1 on: February 25, 2008, 10:53:26 AM »

I have been using 9GB .ts files recorded from a PC with a tuner card just fine.  I am playing them back on a Mac Mini set up as a Media player in our family room.  Everything is hardwired for HD playback.  I have a DSM-510 which works well with 7gb transcoded .mpg files as well.  Again, hardwired and not using wireless.  I can't speek for the DSM-520.  I took it back and got a 510 instead for the HDMI output.

Regards,
Karl
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bspvette86

  • Guest
Re: Dns-323 and >4gb video files
« Reply #2 on: February 29, 2008, 06:02:36 PM »

Randym435,
I have to change my answer from my previous post after rechecking all my options.

I can reliably use files > 2GB on the DNS-323, but not when using the DNS-323 UPnP server.  The files seem to stop playing when they hit the 2GB point of the file.  (About 20 minutes in)  Also, when I click the "Info" button on the DSM-510 remote for the file, it shows the file size as 2.3GB when connected to the DNS-323 UPnP server.  This same file on the DSN-323 shared via Nero7 UPnP on my desktop shows a file size of 6.8GB from the DSM-510 and plays completely (65 minutes).  So it looks like there may be an issue with the UPnP server on the DNS-323.  I'm going to run a few more tests over the weekend.

Regards,
Karl
« Last Edit: February 29, 2008, 06:11:40 PM by bspvette86 »
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ECF

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Re: Dns-323 and >4gb video files
« Reply #3 on: March 03, 2008, 11:24:48 AM »

Can you please provide a little more information of the files types used and size used in your testing. I will look into this issue and revert back with my results.
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Never forget that only dead fish swim with the stream

bspvette86

  • Guest
Re: Dns-323 and >4gb video files
« Reply #4 on: March 03, 2008, 07:39:17 PM »

ECF,
In my case, I am trying to watch a 720p .mpg file sourced from an ATSC tuner card.  The file was captured in raw transport stream format and then stripped down to a 720p video stream and 5.1 audio stream.  The file on the DNS-323 is
\\media1\Volume_1\Media\RecordedTV\recording.mpg 6,611,580KB.  All devices are hardwired to a DGS-2208 switch.  I can view this same file in several ways, the first of which does not work completely and the rest work fine.

1) DSM-510 -> UPnP on DNS-323
       This method does not work. The File plays for about 20 minutes and halts.
       DSM-510 shows the following when selecting file and hitting info button:
   TITLE: recording.mpg
   DATE: 2008/02/29 16:37:25
   SERVER: Media1
                MIME TYPE: video/mpeg
                SIZE: 2.3GB
(Notice that this size is 6.3GB-4GB=2.3GB.  32bit boundry???)

2) DSM-510 -> Nero7 UPnP server on PC ->  M: mapped to \\media1\Volume_1 on DNS-323
       DSM-510 shows the following when selecting file and hitting info button:
   TITLE: recording.mpg
   ALBUM: RecordedTV
   DURATION: 01:05:43
   SERVER: MediaHome
   MIME TYPE: video/mpeg
   RESOLUTION: 1280x720
   SIZE: 6.3GB
           File plays correctly
       
3) PC -> UNC on DNS-323
       PC shows file as 6,611,580 KB Movie File (mpeg) and plays correctly

etc....

I have tried doing a manual update of the UPnP server on the DNS-323 (shows "Refreshed Successfully") as well as letting the automatic update run.

DNS-323 is running 1.04 firmware with two disks in Raid-1.
UPnP AV Server   *Enable
Folder Volume_1/Media
Auto Refresh    [1 Day]

Take another file that shows 5.9GB from Nero and it shows 1.9GB from the DNS-323 UPnP server.  Looks like a classic case of a 32-bit error.

Regards,
Karl

PS: The spell checker wouldn't let me use the word "wait" with an "ing" on the end.  It kept replacing it with [Explictive removed]


« Last Edit: March 03, 2008, 08:08:41 PM by bspvette86 »
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ECF

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Re: Dns-323 and >4gb video files
« Reply #5 on: March 06, 2008, 11:22:53 AM »

Have you tried any files less then 4GB? and less then 2GB of the same format?
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Never forget that only dead fish swim with the stream

randym431

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Re: Dns-323 and >4gb video files
« Reply #6 on: March 09, 2008, 11:50:23 AM »

Its pretty simple now what will and will not play (time wise) corectly.
Any of my video files over 4gb only play the first few minutes when streaming
from the 323 using its upnp to the media lounge.

If I copy the same video file that is over 4gb to my pc and use the dlink media server
running on the pc, the media lounge plays the entire 4gb video file.

So this has to be an issue with large video files over 4gb stored on the 323.
And played with the media lounge 520.

If I click and play the same video file directly off the 323 (brings up MS media player on the pc)
the video file plays all the way just fine. But, I'm not using upnp this way. Just selecting a video file
off the 323 ploaying on the pc.

BYW... is there another way to serve up these video files stored on the 323 to the media lounge
without using upnp enabled on the 323, that the media lounge will see?
Or does upnp on the 323 need to be enabled for the media lounge to see it as a server?
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randym431

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Re: Dns-323 and >4gb video files
« Reply #7 on: March 09, 2008, 11:59:42 AM »

PS.
I too have the latest firmware on the 323 and media lounge.
And files under 4gb on the 323, even file sizes right up to 4gb 3999999 play fine.
But once that video file exceeds 4gb on the 323, it only plays part and shows the time in "info" on the media lounge as a few minutes for a 2 hour movie.

I would be so pleased if they would fix this on the 323 for media lounge users.
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bspvette86

  • Guest
Re: Dns-323 and >4gb video files
« Reply #8 on: March 09, 2008, 07:47:30 PM »

Did a few more checks on my gear.  This is definately a 32-bit / 4GB boundry issue.  No matter what the actual file size is, it only shows up in the UPnP catalog as < 4GB.

This should be a piece of cake for support to duplicate.

Regards,
Karl
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tls62dk

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Re: Dns-323 and >4gb video files
« Reply #9 on: March 11, 2008, 01:05:20 PM »

I can confirm this problem.

I have a number of DVD's stored on my DNS-323. The file format is VOB files. All files above 4Gb will report the wrong duration on the DSM-520 and will terminate before the end of the movie. If the VOB files are smaller than 4Gb, the right time will be reported on the DSM-520 and the movie will run in the full length.

This problem only occurs with the UPnP server running from the DNS-323. Playing back >4Gb VOB files is working as it should, if I use the D-Link Media Server running from a PC.

TLS
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randym431

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Re: Dns-323 and >4gb video files
« Reply #10 on: March 11, 2008, 08:06:40 PM »

Well we nailed the problem. Now we need a fix ASAP.
Playing media files via the dsm-520 is what this is all about.
If it wont do that, Huston we have a BIG problem with credibility.
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bspvette86

  • Guest
Re: Dns-323 and >4gb video files
« Reply #11 on: March 13, 2008, 11:59:24 AM »

ECF,
Is this forum as good as logging a support call, or should I log an official support ticket on this?

Regards,
Karl
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D-Link Multimedia

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    • D-link Systems, Inc.
Re: Dns-323 and >4gb video files
« Reply #12 on: March 13, 2008, 06:46:49 PM »

ECF,
Is this forum as good as logging a support call, or should I log an official support ticket on this?

Regards,
Karl

These forums are heavily monitored just like our phone support.  The issues mentioned here are just as valid as a phone call. While we will work on resolving this problem I do not think it will have a 48 hr turn around time so please be patient while we look into this.
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randym431

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Re: Dns-323 and >4gb video files
« Reply #13 on: March 13, 2008, 07:00:53 PM »

Thanks! We want to help make these products the best.
I'm just glad this issue is finally getting attention. And I'm
not the only one to come across this problem.
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bspvette86

  • Guest
Re: Dns-323 and >4gb video files
« Reply #14 on: March 13, 2008, 07:22:29 PM »

These forums are heavily monitored just like our phone support.  The issues mentioned here are just as valid as a phone call. While we will work on resolving this problem I do not think it will have a 48 hr turn around time so please be patient while we look into this.

Ok thanks.  That's what I was hoping you would come back with.

Regards,
Karl
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