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Author Topic: D-View Cam not showing picture from camera  (Read 3513 times)
Comptech
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« on: March 02, 2010, 09:00:15 AM »

Installed D-View Cam on a faster server and it detects the cameras and all the setup is ok but I get no pictures from the cameras.  I set up motion detection and it will notify me of motion but still no pictures.  The setup on the other server works fine.  HELP!!! Huh I am running MS Server 2003 64 edition with a core 2 duo 3.1GHz processor with 8 gigs of Ram.  Have 3 DCS 5300G and 2 5200
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ECF
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« Reply #1 on: March 02, 2010, 11:11:18 AM »

Is the PC D-ViewCam software part of a domain network? Is it running any anti-virus software?
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Comptech
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« Reply #2 on: March 03, 2010, 06:41:52 AM »

Yes it is and using AVG antivirus. We are running R2 on MS Server 2003
« Last Edit: March 03, 2010, 06:44:33 AM by Comptech » Logged
Comptech
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« Reply #3 on: March 04, 2010, 08:28:00 AM »

Still waiting for a reply on my reply.  Could the antivirus be stopping it even though we have the same antivirus on the other machine and it worked great.  I have made sure all the video codecs and everything is right but still no picture.  Thanks for your help.
« Last Edit: March 05, 2010, 06:54:09 AM by Comptech » Logged
ECF
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« Reply #4 on: March 08, 2010, 11:57:46 AM »

AVG should work ok as long as the software is properly allowing the the D-ViewCam application. Also this application is not designed for a domain network environment so this may be the root cause of the issue.
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