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Author Topic: Null value access - CTERA backup  (Read 1895 times)

CharlesC

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  • Posts: 4
Null value access - CTERA backup
« on: July 29, 2010, 12:17:24 AM »

I enabled the backup on my device and set it up to run continuously to get the first back up fully run.

Now that has been run I keep getting a "Null value access" error message when trying to make changes to the settings - I tried uninstalling the addon pack and re-installing it but still get the error message "Null value access" and now backup will not run.

Any suggestions ?



Edit - BTW using version 2.0.49 of the ONLINE BACKUP add-on.
« Last Edit: July 29, 2010, 12:21:34 AM by CharlesC »
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Rani

  • Level 1 Member
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  • Posts: 4
Re: Null value access - CTERA backup
« Reply #1 on: July 29, 2010, 09:42:55 AM »

Charles, please get in touch with CTERA tech support here:
http://www.ctera.com/support/index.php?_m=tickets&departmentid=6&_a=submit&step=1 (you can use Live Chat)

or email us at support@ctera.com to resolve this issue.

Regards,
Rani
CTERA Networks
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