U heeft recht op telefonische ondersteuning binnen de 2 jaar garantie-periode. Na deze periode vervalt het recht op telefonische ondersteuning en kunt u ons alleen via e-mail bereiken op
[email protected]translation:
U only have the right for phone support within 2 years of the waranty period. After this period the right for phone support will void and u can only reach us by this mail
[email protected]Our router is now 3 years old so i have sent a mail with reply saying:
Dear customer,
Thank you for your email!
I am OOF from 22/12 til 05/01-2015, and therefore I will read and respond to my email irregurlarly.
For urgent question please send a text message to my cellular and I will respond a.s.a.p
All i can do now is wait for his email and continue trying myself with (maybe) some help from people on here.
also enabled telnet so i can access my router at cmd so if anyone knows anything about that, all help is welcome!