• June 16, 2024, 10:09:13 PM
  • Welcome, Guest
Please login or register.

Login with username, password and session length
Advanced search  

News:

This Forum Beta is ONLY for registered owners of D-Link products in the USA for which we have created boards at this time.

Author Topic: Help Please  (Read 3322 times)

vicko164

  • Level 1 Member
  • *
  • Posts: 16
Help Please
« on: July 09, 2011, 10:48:33 PM »
My computer Internet cuts off every 24 hour and i have to turn off my modem and reconnect them together...I dont know what to do is it the 4500 or my computer because this didnt hapen to me when i had a linksys
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Help Please
« Reply #1 on: July 09, 2011, 10:54:21 PM »
Update to v1.23 and see if this helps. V1.21 did have hangs on SOME routers, not all. Let us know if it works.
Do the following.
Factory reset first.
Update using the .bin file you get from the unpacked zip file from the DLINK web site for the 4500.
Facotory reset once more.
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

LookIntoMyEyees

  • Level 5 Member
  • *****
  • Posts: 619
  • Let me lend you a hand & solutions shall follow.
Re: Help Please
« Reply #2 on: July 09, 2011, 11:09:44 PM »
Mhmm, FurryNutz you are quick on the reply or is it that I am slow? Any who coming from the man that does not recommend people to update before troubleshooting, what happened? have you fallen to the 704 ways? Tee Hee! I keed.

--
Chris
Logged
Did I Help? If So, Say So! ShHHhh!, Just LookIntoMyEyees! No one is perfect, we all make mistakes.

Hard Harry

  • Guest
Re: Help Please
« Reply #3 on: July 09, 2011, 11:43:19 PM »
Well if he is looking at the firmware release notes and see something like a DHCP patch, it might not be a bad idea. But generally, if your having to powercyle the modem, and not just the router, its not just the router. Trust me, I know. :-)

What kind of modem do you have? I can show you how to check your logs.
Logged

vicko164

  • Level 1 Member
  • *
  • Posts: 16
Re: Help Please
« Reply #4 on: July 12, 2011, 11:38:36 PM »
I have an old optimum scientific atlanta modem.....


This modem
scientific atlanta 2203c
Logged

FurryNutz

  • Poweruser
  •   ▲
    ▲ ▲
  • *****
  • Posts: 49923
  • D-Link Global Forum Moderator
    • Router Troubleshooting
Re: Help Please
« Reply #5 on: July 13, 2011, 06:56:50 AM »
Did the FW update work?
Logged
Cable: 1Gb/50Mb>NetGear CM1200>DIR-882>HP 24pt Gb Switch. COVR-1202/2202/3902,DIR-2660/80,3xDGL-4500s,DIR-LX1870,857,835,827,815,890L,880L,868L,836L,810L,685,657,3x655s,645,628,601,DNR-202L,DNS-345,DCS-933L,936L,960L and 8000LH.

Hard Harry

  • Guest
Re: Help Please
« Reply #6 on: July 22, 2011, 12:33:16 AM »
Quote from: vicko164 on July 12, 2011, 11:38:36 PM
I have an old optimum scientific atlanta modem.....


This modem
scientific atlanta 2203c

Thats a phone/internet combo modem. When you lose the internet, do you lose the phone for a bit? If so call your ISP. If not, call them anyway and ask them how the signal levels to your modem look. Sounds like some T3's causing some connectivity issue.
Logged