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Author Topic: DIR-825(G1) Internet on Wireless connection stops after sometime  (Read 427 times)

saksham

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It's a rather odd situation I have come across. My DIR-825 (H/W vG1) works fine for a few hours on both Wired and Wireless (2.4GHz and 5GHz) connections. After a few hours, the Internet just stops working on the WLAN. I can access the local network just fine. I've checked the WiFi channels in the vicinity of the router and there is a maximum of four 2.4GHz devices mostly on other channels and very low strength. I set the router to use selected channels and even then after a few hours, it won't work. I've tested this problem on a couple of devices and it's the same. Both 2.4GHz and 5GHz stop working. The odd thing is I can ping to Cloudflare DNS or get my IP address through IP Tools (Android App) just fine, but if I try to browse something or do a speed test, I get "Check your Internet Connection" error. If it helps, there are a maximum of 35 devices in the network, and on average 20 devices are connected to the router, but most of them are connected through other Access Points in the network. The DIR-825 has a maximum of 10 devices connected directly to it via its WLAN. The only solution yet is to restart the router every time it happens but that's not always feasible.
Any thoughts?
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FurryNutz

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    • Router Troubleshooting
Re: DIR-825(G1) Internet on Wireless connection stops after sometime
« Reply #1 on: May 21, 2019, 07:00:35 AM »

Link>Welcome!

  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?
  • Has a Factory Reset been performed?
  • Was a Factory Reset performed before and after any firmware updates then set up from scratch?
  Link> >FW Update Process


Internet Service Provider and Modem Configurations
  • What ISP Service do you have? Cable or DSL?
  • What ISP Modem Mfr. and model # do you have?
  • Try setting a manual Channel to a open or unused channel. 1, 6 or 11. 11 for single mode N if the channel is clear. 13 for EU regions. Try channel 48 or 149 on 5Ghz.
  • What security mode are you using? Preferred security is WPA-Personal. WPA2/AES Only. Some WiFi adapters don't support AES, so you might want to try TPIK only or Auto TPIK and AES.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting