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Author Topic: DNS-323 will no longer mount on my MAC High Sierra 10.13.6  (Read 856 times)

kswison

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  • Posts: 3
DNS-323 will no longer mount on my MAC High Sierra 10.13.6
« on: January 28, 2019, 10:27:34 AM »

Troubles and hoping someone can help me. I have had my DNS-323 running successfully for years and recently it will no longer mount.

I can access the Drive through my Browser into the DNS-323 Admin at 192.168.XX.XX. I can log in as Admin and make changes to the DNS-323 Drive. I am running a Raid_1.
Disk scans were successful with no issues. Today I upgraded the Firmware from 1.09 to 1.10 as I saw Bonjour is now built in, hoping that might fix my issue, but it made no difference.
Still not able to mount the W-NetDrive on my Mac.

I have gone into Finder, and 'Connet to Network' and entered "smb://W-NetDrive/Volume_1" and the connection fails, Stating "There was a problem connecting to the server "W-NetDrive. The server may not exist or it is unavailable at this time. Check the server name or IP address, check your network connection, and then try again."

I have gone into the Disk Utility app and the W-NetDrive does not show up.

I have a script that I have run for years to connect the W-NetDrive, but it no longer works either. I have a talking and a non-talking version. Talking version is as follows:

set testnet to 1
say "Hi Kev, I am attempting to PING the W Net Drive on the network"
repeat with idx from 1 to 5
   
   try
      set ping_result to (do shell script "ping -c 1 -t 1 192.168.XX.XX")
      set testnet to 10
   on error
      say "Searching"
      beep 3
      set testnet to (testnet + 1)
      delay 10
   end try
   if testnet = 10 then
      exit repeat
   end if
   
   
   
end repeat
if testnet = 10 then
   delay 1
   say "The W Net Drive was identified on the Network"
   say "I am now attempting to mount the W Drive volumes"
   mount volume "smb://W-NetDrive/Volume_1"
   delay 7
   say "The W Drive volumes should now be mounted"
end if
if testnet = 6 then
   say "The W Net Drive could not be PINGED on the network"
   say " I am unable to mount the W Drive Volumes"
end if


So the script finds the W-NetDrive (responding to the PING on the first try) and tells me it is now trying to mount the W-NetDrive, but mounting fails with the same message as noted above. This script has worked for years.

I am stuck as to why it will not mount on my Mac. Has something failed in my DNS-323 ?

Any help is greatly appreciated.

Thanks Kevin
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kswison

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  • Posts: 3
Re: DNS-323 will no longer mount on my MAC High Sierra 10.13.6
« Reply #1 on: January 28, 2019, 11:03:01 AM »

Further to this with continued research, it's looking like it is an issue with Mac High Sierra and mounting SMB fileshare.

If/when I figure this out I will post solution
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kswison

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  • Posts: 3
Re: DNS-323 will no longer mount on my MAC High Sierra 10.13.6
« Reply #2 on: January 28, 2019, 11:42:02 AM »

Well.... I seem to have this figured out... it's a High Sierra thing.

Ran this command in terminal, (see linked pages below)
sudo defaults write /Library/Preferences/com.apple.NetworkAuthorization AllowUnknownServers -bool YES
rebooted,
ran this command
mount -t smb://W-NetDrive/Volume_1
mac OS came up and asked me for username and password to logon, saved password.
and now it seems to be working.

Info came from here
https://www.jamf.com/jamf-nation/discussions/25564/macos-high-sierra-10-13-0-smb-mount-drive-issue
and here
https://support.apple.com/en-us/HT207112

I think this is resolved.
« Last Edit: January 28, 2019, 12:35:08 PM by GreenBay42 »
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GreenBay42

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  • Posts: 2192
Re: DNS-323 will no longer mount on my MAC High Sierra 10.13.6
« Reply #3 on: January 28, 2019, 12:34:42 PM »

Thanks for the information. Glad you figured it out.
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