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Author Topic: Unreadable error message in DGS-1210-28 web interface  (Read 1373 times)

wolfandy

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  • Posts: 3
Unreadable error message in DGS-1210-28 web interface
« on: May 15, 2018, 05:32:11 AM »

Dear D-Link team

I recently purchased a DGS-1210-28. When trying to enable LED Shut-off in the Power Savings setting, I get the following error message:



Can you please advise?

Thanks and regards
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Gattsu

  • Technical Engineer
  • Level 3 Member
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  • Posts: 139
Re: Unreadable error message in DGS-1210-28 web interface
« Reply #1 on: May 15, 2018, 07:30:59 AM »

May I know the current firmware and hardware version?
Is this bug replicated on multiple web-browsers?
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wolfandy

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  • Posts: 3
Re: Unreadable error message in DGS-1210-28 web interface
« Reply #2 on: May 16, 2018, 12:28:50 AM »

Hardware version: F1
Firmware version: 6.10.007

I get the same error message both in Chrome and IE
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Gattsu

  • Technical Engineer
  • Level 3 Member
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  • Posts: 139
Re: Unreadable error message in DGS-1210-28 web interface
« Reply #3 on: May 16, 2018, 08:15:50 AM »

I see the same error on Edge.. I will get back to you with a solution.
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Gattsu

  • Technical Engineer
  • Level 3 Member
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  • Posts: 139
Re: Unreadable error message in DGS-1210-28 web interface
« Reply #4 on: May 21, 2018, 11:26:36 AM »

Okay, a new firmware version should be released to fix this issue. I'll try to get you a copy of the beta version or you can wait for the official release on our support site. (support.dlink.com)
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wolfandy

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  • Posts: 3
Re: Unreadable error message in DGS-1210-28 web interface
« Reply #5 on: May 24, 2018, 02:41:50 AM »

Great - Thank you, Gattsu
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