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Author Topic: problem with USB3  (Read 1125 times)

faariis

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problem with USB3
« on: February 07, 2018, 04:02:00 PM »

Hi There

when I connect external hard disk on USB3 on my router at beginning it's appear and can browse all files fine but after some time I can't reach it throw computer

it's appear like there is no hard disk connected

but when I connected on USB2 it's work fine permanently

my router have last version of updates

any ideas ??
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FurryNutz

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Re: problem with USB3
« Reply #1 on: February 07, 2018, 04:49:21 PM »

Link>Welcome!

  • What Hardware version is your router? Look at sticker under the router case.
  • Link>What Firmware version is currently loaded? Found on the routers web page under status.
  • What region are you located?

What is the size of the USB drive?
Does it have it's own power supply?

Whats the Mfr and model of this USB drive?
Is the USB drive USB 3.0 compliant?

FYI:
Router USB HDD Max Size FAQ
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting

faariis

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Re: problem with USB3
« Reply #2 on: February 21, 2018, 06:15:21 AM »


What Hardware version is your router?
DIR-890L   HW:A1   FW:1.20

What Firmware version is currently loaded?
Current Firmware Version:   1.20,

What region are you located?
I think United State or Saudi Arabia , I can't remember


What is the size of the USB drive?
500GB

Does it have it's own power supply?
No


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FurryNutz

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Re: problem with USB3
« Reply #3 on: February 21, 2018, 08:35:07 AM »

You don't know where you live at? US or Saudia Arabia?

Does a smaller size USB 3.0 drive work?

I would try a power supply with the larger size USB drive. Some drives need extra power to work right with USB 3.0 and routers. May not be compatible with USB 3.0 if your drive is 2.0.
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Cable:200mb/10Mb>NetGear C7800>DIR-882>DGS-1100>HP 24pt Gb Switch. COVR-3902/2202/1203,DIR-2680,890L,882,880L,868L,DNR-202L,DNS-345x2,DCS-933L,936L and 960L.
Go Here>Router Troubleshooting