D-Link VPN Router > DSR-250N

I can ping but no webpages


Recently installed router...  WAN is static...  I can ping from router and PC...  I can do a DNS lookup from Router tools...  It will not load a webpage... No firewall settings, No VPN settings and No special blocks I know of... Any thoughts?


* What Hardware version is your router? Look at sticker under the router case.
* Link>What Firmware version is currently loaded? Found on the routers web page under status.
* What region are you located?
* Are you wired or wireless connected to the router?

Internet Service Provider and Modem Configurations

* What ISP Service do you have? Cable or DSL?
* What ISP Modem Mfr. and model # do you have?
* Is ISP Modem/Service using Dynamic or Static WAN IP addressing?
* What ISP Modem service link speeds UP and Down do you have? Link> Speed Testing Sites
* By-pass the main host router and check internet connection by connecting a wired LAN PC directly to the ISP modem to verify connection access and ISP speeds.
* Check cable between Modem and Router, swap out to be sure. Link> Cat6 is recommended.
* Check ISP MTU requirements, Cable is usually 1500, DSL is around 1492 down to 1472. Call the ISP and ask. Link>Checking MTU Values
* For DSL/PPPoE connections on the router, ensure that "Always ON" option is enabled.
Be sure your PC is using a dynamic or Auto Obtain IP addressing. Clear out any static IP addresses on the PC.

Thanks for the reply...   the router has been found to be defective...  An RMA has been issued...  Thank you again...

Hope the RMA unit fixes this. Good Luck.


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