The Graveyard - Products No Longer Supported > DSN-2100

DSN-1100-10 boot loop

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I would send DRT a PM and reference this and your other thread and see if he responds.

This needs phone support as it sounds like a hard problem and needs to be reviewed by phone support anyways. I recommend that you phone contact your regional D-Link support office and ask for help and information regarding this. We find that phone contact has better immediate results over using email.
Let us know how it goes please.

He dosent answer his pm ^^

I will try to contact them by phone (if that can help someone else  1-800-361-5265 for french support from monday to friday 12:00 to 21:00)

and i will post the answer here.

Hope that will help because my DSN1100-10 is stuck in a boot loop ... and i cannot access the data on it !

Let us know how it goes.

So... after getting 0 help from dlink phone line ... send us the unit and we will repair it for you at a small price .....

i finnaly was able to make it to work, i have removed the battery, unpluged the unit, let it sleep for the night (pretty sure that was useless but :P) and reboot the DSN-1100-10, ..... and voila !
2 week for that !

Hope that will help someone like me !

If you need help, feel free to ask !

Again, sorry for my bad english, but im french !


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